Stayed for 6 nights and was overall a very good experience. Marriott transformed a historic downtown bank into a well appointed and comfortable hotel. Much nicer and more reserved than the hotels surrounding the Convention Center with a much more attentive staff, particularly Amanda (bartender) and Nate (front desk). Love that they incorporated the original vault, door and all, into the breakfast room! They also left many original architectural details intact. Only drawbacks preventing an excellent rating - since it's a historic building, they can't replace the windows for a few more years (or so I was told). It was very windy a few of the days and you could feel the draft, even with the heavy drapes. Also, housekeeping didn't check all the drawers after the previous guest and missed removing a used enema bottle.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 March 2012
Dear CZ75guy: Thanks so much for posting a review of our historic downtown hotel. We love the fact that many of the historical architectual details were preserved in the conversion to our hotel. I've shared your nice comments to the entire staff, including Nate & Amanda who you mention. I sincerely regret an item was mistakenly left in the hotel room from the previous guest. We have taken measures to ensure things of this sort do not occur.
We hope you choose to stay with us again on your next trip to Columbus.
Sincerely,
Robert Kennedy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC