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Residence Inn Columbus Downtown – reviews, photos

3.0 of 5
36 East Gay Street, Columbus, OH 43215
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Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Ranked #11 of 138 hotels in Columbus
4.5 of 5 stars 82 Reviews
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82 reviews from our community

What travellers say about this hotel
  • Bank building(7)
  • Very nice(7)
  • Hotel room(4)
Traveller rating
    45
    27
    4
    4
    2
Only show reviews for Family (14) | Couples (22) | Business (33)
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“I wanted to live here!”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We stayed at the Residence Inn Columbus Downtown for two nights. Check in was fast and easy and our room was very clean and roomy all the amenities were available having a kitchen in the room was very convenient. The building itself was very beautiful and it is impressive how they have renovated it into a hotel. If we are ever in Columbus again we will definitely stay here.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sdoofor about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Admin at Residence Inn Columbus Downtown, responded to this review
12 March 2012
Dear Sdoofor: Wow! The title of your review says it all. We really appreciate your review. Some of our guests stay for several weeks or months so we specialize in long term and short term stays. We hope you can stay longer on your next trip to Columbus! Thanks again

Sincerely,

Robert Kennedy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Land of Pleasant Living
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Beautiful property, great service”
4 of 5 stars Reviewed 30 January 2012

Stayed for 6 nights and was overall a very good experience. Marriott transformed a historic downtown bank into a well appointed and comfortable hotel. Much nicer and more reserved than the hotels surrounding the Convention Center with a much more attentive staff, particularly Amanda (bartender) and Nate (front desk). Love that they incorporated the original vault, door and all, into the breakfast room! They also left many original architectural details intact. Only drawbacks preventing an excellent rating - since it's a historic building, they can't replace the windows for a few more years (or so I was told). It was very windy a few of the days and you could feel the draft, even with the heavy drapes. Also, housekeeping didn't check all the drawers after the previous guest and missed removing a used enema bottle.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 10 more reviews by cz75guy for Columbus
Ask cz75guy about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Admin at Residence Inn Columbus Downtown, responded to this review
12 March 2012
Dear CZ75guy: Thanks so much for posting a review of our historic downtown hotel. We love the fact that many of the historical architectual details were preserved in the conversion to our hotel. I've shared your nice comments to the entire staff, including Nate & Amanda who you mention. I sincerely regret an item was mistakenly left in the hotel room from the previous guest. We have taken measures to ensure things of this sort do not occur.
We hope you choose to stay with us again on your next trip to Columbus.

Sincerely,

Robert Kennedy
General Manager
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Columbus, OH
Top Contributor
53 reviews 53 reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Locals like this one.”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We are from Columbus, but sometimes we like to stay downtown after a late night event. We have stayed here a few times and have not been disappointed. The rooms are very modern, nicely decorated, and spacious. Front desk staff are very nice. The building was originally a bank, so when you go down for the buffet, you will enter an old safe to get your food!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 12 more reviews by HayOhio for Columbus
Ask HayOhio about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Admin at Residence Inn Columbus Downtown, responded to this review
12 March 2012
Dear HayOhio: Thanks so much for posting a review earlier this year. We're so glad to have you stay with us when you come to the downtown area. Hope to see you again soon!

Sincerely,

Robert Kennedy
General Manager
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Brownsburg, Indiana, United States
1 review
1 helpful vote 1 helpful vote
“New Year's Eve Stay”
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We were thouroughly impressed with the historic building and the clean, spacious, comfortable room! The staff was exceptional - especially Brian who was very friendly and most helpful. Great location, within walking distance of many restaurants. We were in town for the hockey game - nice walk to the arena. Felt very safe. Breakfast was abundant and well done. Would definitely stay again and highly recommend!!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tracy D about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, OH
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“beautiful hotel”
4 of 5 stars Reviewed 3 January 2012

First off, I love the fact that they didn't change a lot of the old fixtures in the lobby, it really adds to the historic and classy feel of the hotel. Second, our room was beautiful, clean, and comfortable. The staff was very friendly and helpful with directions and suggestions. Would stay again. Within walking distance to most of the dowtown sites.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Mary-Frances P for Columbus
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Additional Information about Residence Inn Columbus Downtown

  • Residence Inn Columbus
  • Columbus Residence Inn
Address: 36 East Gay Street, Columbus, OH 43215
Price range (per night):* INR7,941 - 13,980

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