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Quality Inn & Suites – reviews, photos

2.0 of 5
4850 Frusta Drive, Columbus, OH 43207 (Formerly Sleep Inn)
Hotel amenities
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Ranked #90 of 138 hotels in Columbus
3.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    4
    11
    4
    3
    2
Date Rating
Knoxville,TN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Vehicle got broken into. Would not stay here again!”
2 of 5 stars Reviewed 30 January 2011

The room itself was pretty good. It was clean and the bed was pretty comfortable but my vehicle got broken into during my stay and my SUV was trashed inside and stuff stolen. The same person also hit the hotels drink machine INSIDE the building down the hall from the front desk. My question to the staff was where the hell was your night shift guy?? Was he sleeping? How did the staff person not hear my window getting busted out and the drink machine getting busted into. I was parked close to the front doors. I was not offered a refund or anything for my trouble. They did clean most of the glass out of my seat and put plastic over my window, that blew off the second I got on the interstate to go home. It cost me $200 to replace the window. This is apparently a really bad part of town. The police officer that came out said they get a lot of calls for there. According to the policeman this place is known for having unsavory characters come and rent rooms to do all kinds of things. He said he would not stay here. Needless to say I am not happy with the place and I will NEVER stay here again!! The parking lot is not well lit at all and really creepy if you are coming in late. The neighborhood is like an industrial area and there is just not a lot of people around. I wish I had stayed somewhere else!!

  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Union Bridge, Maryland
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good hotel for the value”
4 of 5 stars Reviewed 10 January 2011

This hotel was a nice hotel, but there wasn't an attendant for the breakfast like we had at some of our other hotels. Also, the mattresses were not very comfortable and the covers were so thin and flimsy that they didn't provide much warmth. One of the "comforters" in our room had a hole in it. I also noticed a hole in a wall when I was walking down the hall. The breakfast was nice with plenty of seating and the rooms were nice with very nice bathrooms. The bathroom was so clean that it looked like no one had ever used it! This was the only bathroom on our trip that had an actual locking door for the bathroom. There were definitely pros and cons for this hotel, but overall it was a good place to stay as a resting point along a long journey.

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“what a dump”
1 of 5 stars Reviewed 6 January 2011

We were looking for an affordable motel for the two of us and our small dog. We took a chance and booked it through the parent company. Arrived to an industrial park, dark, creepy looking parking lot with an unwelcoming "lobby". Our room had a broken floor lamp propped in the corner trying to look appealing- fell into pieces including the burned lamp shade when touched. Room was "non-smoking" but the entire building including our room smelled of smoke. Floors didn't look like they had been vacuumed but maybe weekly? Bathroom looked okay, but I left asap in morning, being pretty creeped out. Got an un-requested wakeup call in the morning. Furniture was threadbare. The room did have a tv, We had a bad nickname picked out for the place within an hour- I'll spare you. The dog slept fine and the price was low. Breakfast provided (Waffles, cereal, etc) -skipped that, too.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“not bad”
3 of 5 stars Reviewed 19 November 2010
1
person found this review helpful

I was a little worried about this place when I booked it, because it was so cheap. We were pleasantly surprised. This is a nice place. Very clean. I know others complained about the breakfast, but for the price, what do you expect? They had a do it yourself wafflemaker and everything was replenished quickly. The only complaint I have would be the smoking room beneath our non smoking room. The people below us must've been chain smokers because it was REALLY strong in our room. I would suggest moving the smoking rooms to one end of the building. All in all, not bad tho.

  • Stayed November 2010, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Upper Sandusky, Ohio
Senior Contributor
49 reviews 49 reviews
Reviews in 36 cities Reviews in 36 cities
17 helpful votes 17 helpful votes
“3rd stay here!”
4 of 5 stars Reviewed 17 October 2010

This is the 3rd time we stayed here. This time was not as good as before. When i went in ,no one was at the desk .I opened & shut the door several times figuring there must be some alert system. Finally i used my cell phone & called their phone number & let it ring 3 times then hung up. Got results then. 3 different men came to the desk. WE got there later than usual. WE noticed there was coffee etc. in the room but no coffee maker,the clock by the bed ws unplugged & no outlet to plug it in so put it on the desk opposite our beds The lights by the bed were unplugged and had to do that. The water leaked out of the shower head when you ran water to fill the tub,and hit the spigot & splashed all over. I told them about it when i checked out that they needed some work done there. Other than that it was ok,but not as good as before. Might think twice before going back again.Good thing the rate was reasonable. Would tell my friends about this .

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Quality Inn & Suites

  • Sleep Inn Columbus
  • Columbus Sleep Inn
Address: 4850 Frusta Drive, Columbus, OH 43207 (Formerly Sleep Inn)
Price range (per night):* INR3,579 - 5,816

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