Upon calling to get reservations I felt the guy I spoke to talked down to me when I would ask a question. After that our experience was good. Very close to Easton shopping and restaurants. Expensive but nice

I stay here every year for a professional conference. This year I was given a nicer room on the 7th floor which included additional amenities. The room is very nice, clean and attention to details is given, including chocolates on the pillows at night. They were having trouble with their computers at check in but it was totally out of their control. The only problem I have had these past 2 days is the room key which also is used to access the 7th floor in the elevator. The key did not always work properly and it took me 2 trips to the front desk last night to get someone to use another key to gain access to my floor. I had to ask a maid to open my room today as my key would not work and then I had to ask a guest to use her key to gain access to the ice machine room.

The Hilton at Easton was very pleasant. After a day of shopping, it was a great place to stay. It was nice to just walk back to your room and kick your shoes off.
When I checked in I ask if there was a larger dbl room available and they kindly upgraded me to a larger room. They also gave me breakfast vouchers, which was so nice w/2 kids. It was delicous also. Would definately recommend this hotel to others.

We stayed here while visiting Columbus to see our NHL team play. Beautiful lobby with plenty of atmosphere, albeit slow service from the bar. Excellent fitness centre and pool. Rooms were clean and generously sized.Husband were a little disgruntled by managerial staff confronting him with being a hotel guest after he was seen talking to some players...maybe you need to hang out in the lobby more to see who is staying at your hotel, and observe the celebrities to see when/if fans are getting annoying and act accordingly.Good value for money, and the location is second-to-none : you walk out the front door into an area rich in restaurants and stores.