The only real reason we stayed here was it was properly positioned (Columbus, OH; breaking our trip up in half) right off the interstate and had a larger room than most hotels allow (7 people). For the price of the room, we could have done better, I believe.

It was an OK stay, but *not* one that I would repeat again.

The room was more cramped than I expected and not as clean as one could have hoped for. There was a plastic fork on the floor when we arrived and the carpet was definitely older and needed replacing. The heating units worked but were difficult to get the temperatures right, long term. The breakfast was definitely of the run-of-the-mill ilk (waffles, cold items, along with something that was passed off as eggs and sausage---not edible by my standards, which are pretty accomodating). I went for the cold cereal.

On the positive side, staff at the desk were very friendly and responsive to our request for additional towels. The beds also provided an excellent rest, which is the main reason we were there anyways.

Good: Price.

Bad: Staff, Cleanliness, Amenities, Maintenance.

My wife was attending a week long course in Columbus and I had the week off so decided to come along with our toddler. We went with the cheapest efficiency-type hotels with a pool that we could find ($55.00/nt). Having stayed at Homewood Suites before my expectations were a bit lofty. My mistake. I expected silverware, pots, pans, and utensils to come with the kitchenette. There was a sign over the sink saying something to the order of "available upon request." No biggie. Requested the kitchenware and was issued 2 saucepans, a large kettle and styrofoam plates, cups, and plastic forks and spoons. Have you ever tried cooking with disposable plastic spoons?

Since having our toddler with us we have more trash than the average single couple - particularly smelly diapers. We had accumulated about 2 plastic bags of trash after 1 day so I hung it on the door knob knowing housekeeping was on the floor and proceeded to go to the pool with my son. When we returned to the room our trash was neatly stacked inside the room next to the door. WTF? Wouldn't it be just as easy to throw it in the big garbage bag that's attached to the cart? What do I know though I'm just a customer.

My son and I used the pool/jacuzzi at least once everyday. Both were clean, although the jacuzzi has too much chlorine in it and burned the eyes. Probably better to have too much than not enough though, I guess. Anyway, after our swim we went to the front desk to ask about a late check out since my wife had class until eaerly afternoon. The lady at the front desk bluntly informed us: no. Noon is checkout. We can checkout late for half the daily rate. Now is this unreasonable? It depends on your perspective. If the hotel has no vacancy then I fully understand. Since I kept seein the same 6 guests all week long I am going to strongly assume they were not fully booked. Now, if you have a 1.5 year old you can definitely understand the significance of such a simple courtesy. We are a price conscious family and having elected to save money by staying at the Hawthorn to begin with, we elected to kill time elsewhere.

On the way back to the room from the front desk, the manager (I"m assuming) cornered me and informed me about the policies regarding t-shirts and shoes in the lobby. No offense, but this place is not the Ritz-Carlton and no one was in the lobby. I understand their policies but their staff needs to use a little common sense here. Again, if you have a toddler you'll understand. Put a t-shirt on a wet toddler and then shoes as he's kicking and screaming before heading to the room. Probably not going to happen.

Burnt out light in kitchenette. Took 2-3 days to fix.

Conclusion: If you are only concerned with price and service, cleanliness and quality are not important, then this is your place. If you have kids I would spend the extra $ and go with the Homewood Suites.

Rude staff, dirty rooms, and worst of all MY WIFE KILLED A BED BUG IN OUR ROOM! If you value good service and cleanliness avoid this hotel. Your family will thank you.

I stayed in Room 714 and it was big, clean, and comfortable. The staff was friendly and accommodating. I also got a great deal through Orbitz for multiple nights. I only have two complaints about the room. The TV won't swivel so you can watch TV in bed and while the hotel accommodates several hundred people, the dining room only has about 25 seats, so go early. On the plus side, they serve a hot breakfast, which for the price was quite impressive. The hotel has a great location for commuting to OSU, Worthington, and Dublin. I had a nice time there.