I can see why this motel got a Golden Award. Every thing was just great. Room was very nice . Had a Fridge,microwave,and a small sink seperate from the large bathroom. Friendly desk clerks Found nothing to complain about,and now days that is something that doesn't happen to often the way some motels are run. Would definately return.

West Columbus' Quality Inn and Suites is a run-of-the-mill Choice-brand accomodation, located in a business-park setting and adjacent to two other motels. The motel also sits conveniently next to a Waffle House. Parking for Quality Inn is well-lit. Oddly, the entrance to the parking lot is shared with another non-major-brand motel. Quality Inn is very convenient to I-270 (less than one-half mile) and is an easy eight/nine-mile drive from downtown Columbus.

Our large room featured a comfortable king-sized bed, recliner and mini-fridge, among other standard amenities. While free, high-speed internet access was difficult to gain at times, and another motel provided a more reliable connection. For those traveling without a computer, one is provided in the upstairs loft area. The bedding, although comfortable, featured the Choice brand's poor decision of half-sized standard pillows. Fortunately, there were four or five pillows to make up for the lack of one full-sized. The bathroom was spotless; the shower pressure was strong.

An area of the lobby was being remodeled during our stay (dining area, perhaps?) We woke up too late to take advantage of the complimentary breakfast, but from the looks of the equipment, trays and the like, the spread looked plentiful.

The front desk clerks were courteous and competent, providing an excellent experience to the checking-in and out process. Quality Inn and Suites once again demonstrated the ability to provide basic, reasonably priced ($84 with tax), clean lodging with minimal discomfort.

Trust me.....DO NOT STAY HERE!!!! This place has horrible customer service and my room had a .5' x 2' area of mold growing on the bathroom ceiling. I travel exstensively and live in hotels, so I know when I am getting the shaft! This place is not suitable to represent Choice Hotels, and furthermore they may loose my business ($30k a year) from this one location's lack of care in more areas than one. I dont have time too write reviews on every place I stay, but I found the time to let others know too BEWARE of this property!!! You will be disappointed if you waste your money here!

I'll start with the downsides:

Shower was not warm enough two mornings out of three.
Wireless internet did not work two days out of three.
The "Business Center" listed on the hotel site does not exist
The hot water for tea at the continental breakfast was not hot enough.

The upsides:

Coffee and other items at continental breakfast were fine.
Refrigerator, microwave, coffeemaker in room were nice to have.
Room was comfortable and pretty quiet.