This hotel was, by far, one of my worst experiences. It's hard to think of one good thing, except it was nice to have a fridge and mini stove in the room.

I was only there for one night and couldn't be more disappointed. (My colleague stayed there the night before and was also very disappointed.)

Examples of the poor service I encountered include:
- I had to call several times and waited a long while before someone answered the phone to even make the reservation ...guess that should have been my warning sign not to stay there.
- I had to call the front desk 3 times before getting through!
- The concierge was wearing a hair net with product/curlers apparently doing her hair in the middle of her shift while I was trying to get some assistance! (This was around dinner time)
-The internet charge was $4.99 a night and they (accidentally) charged me twice.
- They failed to document my colleague's payment from the night before and charged me for BOTH nights! They obviously don't keep track of payments very well.

Additionally:
- Forget about getting much sleep. I understand it was Friday night, but clearly someone was throwing a loud party in their hotel room and the hotel did nothing to quiet them.
- The bathroom seemed clean enough, but don't think about walking around the carpet barefoot. I don't know what crumbs I was stepping on, but I put my socks/shoes on immediately.
- Each double bed only had one pillow case! There were two pillows on each bed, yet one of the pillows (one EACH bed) did not have a pillow case. The pillows were also sweat stained.

This hotel has everything we need.It's always clean and well maintained. The staff here are the best we've ever had.They're friendly and take care of our needs while we're there. The price is the best for the area and that's why we always stay at Extended Stay Hotel in Columbus.

I recently blind booked this hotel via Hotwire. I got a good deal, but was shocked to see that the published rates were double that of other ESA's around Columbus. It is clearly because of location.

This is the standard no-frills ESA property. The layout is identical to those I have stayed at in the past. However, it is located right in the heart of the Easton district of Columbus, which provides a lot of good shopping. It is located directly across the street from a Sams Club / Walmart complex, and is walking district to the high end stuff.

I was assigned the handicapped room. This is probably because I was Hotwire, and was therefore given the leftover. It was fine, but I found the room to be a bit awkward. It was clean and had all of the typical ESA stuff (stove, microwave, full sized fridge), but had a small television with very few channels. Further, there was soap but no shampoo, which is a signature characteristic of ESA's. For one night, it was fine.

Overall, the complex is clean and well kept, if nondescript. If this came up again in a blind booking, I wouldn't be upset. Even at walkup rate, it is probably a good value for the area.

I visit Easton Town Center a few times a year. I have friends that come in from different areas and Columbus is the perfect meeting place.

For this trip, the hotels right by Easton were all booked so we started looking at other options. I found Extended Stay America and was very interested by their reasonable price and their proximity to Easton. But, I almost didn't book because I read some of the older reviews on TripAdvisor. Everything seemed bad about it. But, I decided to check it out for myself and I am SOO glad I did!

The check-in process was easy and the girl working at the front desk was more than professional and very friendly. (At this point, I was feeling good about my decision). Although I have to admit, I was still nervous about noise levels. As I was walking to my room, I heard a dog bark a couple times. I noticed a magnet on the door right across the hall (which the hotel puts up when someone has a pet). Of course my first thought was "Oh, great...Here we go..." But, the entire time we were in the room and overnight, I didnt hear a peep from that room or ANY other for that matter. Not talking, laughing, no TVs, ANYthing!

Also, the room was very nice and REALLY clean!! I was impressed with the pergo-type floor that was in the kitchen and bathroom which also gave the room a more modern feel. And, the kitchenette was a nice perk. I wasn't sure I would use it for a one night stay, but I actually did end up using the microwave and the fridge. I have to admit that it was a nice perk.

Is this the biggest, most modern hotel I've ever stayed in? No. Is this a 5-star luxury hotel with tons of amenities ? No. But, I would consider this an 5-star hotel if you want value for your money, cleanliness and friendly efficient staff. Plus, you really can't beat the price considering the location! It is across the street (walking distance) from a Super Walmart and seconds away from Easton as well as all of the other shopping/restaurants that surround Easton.

To summarize, I think this hotel was beyond my expectations! And, I plan to stay there for future visits. And, I hope you will enjoy your stay as much as I did!