We reserved a non-smoking room for two nights. Arrived late evening and checked in. Staff was friendly enough. BUT our non-smoking room might have been labeled non-smoking but it had definitely been smoked in. There was a big burn in the sleeper sofa mattress and the bed, sofa and carpet all reek of smoke. We asked for another room and were offered one but it was where I couldn't see our vehicle (- prefer to see it if I want to) so late and we were so tired we tried to just air the room we were in on the third floor out with open windows. Should have moved because by the time we got up I couldn't breathe. There apparently was a mix up because we were supposed to be put in a room that had new carpet and paint on the second floor yet that room was never even mentioned to us until we talked to the day staff and manager. The manager and day person were very gracious and understanding while checking us out and making a refund. Unfortunately while the third floor might be designated non-smoking the whole hotel smells of cigarette smoke. Thankfully we were able to find another room up the street closer to the Motorcycle Hall of Fame which was our reason for stopping here in the Pickerington area. So thumbs up to the day folks but thumbs down to the hotel in general if you are looking for a non-smoking place.
- Extended Stay Columbus
- Columbus Extended Stay
