First off 5 minutes after we got to our room another couple unlocked our door as they were just checked into our room and issued keys - that I can forgive what I cannot forgive is this: I went out in the morning to walk our dog (around 9ish) and found that my car window was broken and my entire car was pulled apart when I went to the front desk for help in calling the police they told me it was not their job and that the police would not come. It took me yelling at Dan the guy working the desk (same guy who checked us in the night before) for him to even look up the number; he didn't even complete that task and walked away from me numerous times finally bringing this women named Barbara to the desk to call the police for me. No one ever asked me if I was okay or if they could help or that they were sorry for what happened. Before Dan left he told me that when he did his parking lot rounds at 6am my car was fine but at 6:45 my car window was smashed and my stuff was everywhere. The general manager Ketan that was to be in at 11:30am never showed up, I called his cell at 12:30 and believe that this was the first time he heard about the break in THE STAFF NEVER CALLED HIM!!! Ketan said he was an hour away however, I didn’t hear from him again until almost 3pm. He also said that the area has had a large number of car break ins and they were trying to figure out what to do about it. The hotel did not tell us this at check in or post signs to make sure that we were aware of the situation. The help that they gave us was refunding our $55 for the one night we stayed at the hotel ... my window cost $215 to get fixed and I lost between 3 and 5 thousand dollars worth of stuff!! DO NOT STAY AT THIS RED ROOF
- Holiday Inn Columbus
- Columbus Holiday Inn
