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Sheraton Cleveland Airport Hotel – reviews, photos

3.5 of 5
5300 Riverside Dr., Cleveland, OH 44135
Hotel amenities
Sheraton Cleveland Airport Hotel
Sheraton Cleveland Airport Hotel
Sheraton Cleveland Airport Hotel
Sheraton Cleveland Airport Hotel
Sheraton Cleveland Airport Hotel
Sheraton Cleveland Airport Hotel
Ranked #10 of 34 hotels in Cleveland
4.0 of 5 stars 139 Reviews
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139 reviews from our community

What travellers say about this hotel
  • Clean and comfortable(6)
  • Rental car(5)
  • Breakfast buffet(5)
  • Very convenient(4)
  • Room service(3)
  • Very good(3)
Traveller rating
    38
    57
    31
    8
    5
Only show reviews for Family (23) | Couples (20) | Business (57)
Date Rating
ELYRIA
Senior Contributor
47 reviews 47 reviews
Reviews in 27 cities Reviews in 27 cities
99 helpful votes 99 helpful votes
“Stay here. Don't hesitate. Very Good hotel on Airport Property.”
5 of 5 stars Reviewed 13 February 2012
3
people found this review helpful

We stayed here for 1 night because we had an early flight out the next morning. The airport is right on Cleveland Hopkins Airport premises and the shuttle takes only minutes to get from the hotel right to airport terminal.
The hotel has had major renovations and is sleek, modern, clean and fabulous!
We had dinner at the Hemisphere of BBQ Quesidilla's which were very good and Yuengling on tap. Elegant but affordable dining. The quesidillas were only $10.95 and large portion for me. We also had the breakfast buffet in the morning which was around $12 but was very good.
They have an indoor pool which looked very nice and anyone swimming could see the Cleveland snow out of the window.
I would highly recommend this hotel to family and friends and to anyone wanting close accomodations to the airport. I would not recommend this hotel to anyone wanting to be close to Downtown Cleveland for business or pleasure. There are plenty of nice hotels closer to downtown for that.
I might add that despite it being close to the airport, it was quite as a mouse. There are no late night flights going in or out so sleeping was not a problem.
I wished I had taken pictures!
Hope this review helps.
Safe travels!
/Scarlett329

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc Jacobs, General Manager at Sheraton Cleveland Airport Hotel, responded to this review
29 March 2012
Your comments are very important to us and I want to personally thank you for taking the time to assist us in improving our hotel and recognizing our staff by completing this review.

I have passed on your positive comments to our entire staff. I am pleased that we were able to make your stay enjoyable and memorable.

Our staff and I look forward to your next visit to the Sheraton Cleveland Airport Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
“Convenient for an overnight stay at the airport”
4 of 5 stars Reviewed 12 February 2012 via mobile
2
people found this review helpful

Overnight stays at airports are seldom fun, so rather than taking a shuttle or taxi to a nearby hotel, my first choice is to find one that is connected to the terminal or is within walking distance. The Cleveland Sheraton isn't physically attached to the terminal, but has the next best thing: a dedicated reception desk located in the arrivals level that will check you in and call a shuttle for the short drive to the hotel (the distance is walkable in decent weather). The hotel lobby looks reasonably new and contemporary, and has some nice touches, including several large chess-boards sprinkled around. The rooms are acceptable if somewhat bland, and the level of service was good. Recommended.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“It was okay”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We stayed here during a lay over in Cleveland. It wasn't bad..wasn't great either. The work out area was really nice though.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison
Top Contributor
134 reviews 134 reviews
Reviews in 89 cities Reviews in 89 cities
64 helpful votes 64 helpful votes
“Good nights sleep, not perfect, but pretty good”
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I slept really well here. Considering it is right by the airport, I thought i would at least wake up a few times in the night. Nope, slept all the way through.

Room service was good, room was clean.

Table leg was broken, which bothered me a bit. However, as long as I did not move it, it was just fine.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Always A Great Stay”
4 of 5 stars Reviewed 26 January 2012

This is my hotel of choice when in Cleveland either for business or weekend getaways. The only negative aspect of the property now is that they now do charge you $8 a night to park on the airport lot which you do not have a choice if you have a vehicle. Location is super great if you have a flight out of the airport which is really a minute away. Always had a great experience with the staff and they treat you well and make you feel very comfortable choosing this property. Not the most suitable if you have downtown business or want to go downtown for dinner or such but they have a rail system in the airport that takes you directly to Tower City, I like this option as it is fun for kids too if you have them along. Always recognized as Platinum SPG at front desk and always receive room on club level with great club lounge that is accessable 24/7 for a quick snack or soda. One of my favorite Sheratons overall. Nice pool area as well!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sheraton Cleveland Airport Hotel

  • Sheraton Cleveland
  • Cleveland Sheraton
Address: 5300 Riverside Dr., Cleveland, OH 44135
Price range (per night):* INR6,609 - 12,098

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