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Extended Stay America Cleveland - Brooklyn – reviews, photos

2.0 of 5
10300 Cascade Crossing, Brooklyn, OH 44144
Hotel amenities
Extended Stay America Cleveland - Brooklyn
Extended Stay America Cleveland - Brooklyn
Extended Stay America Cleveland - Brooklyn
Extended Stay America Cleveland - Brooklyn
Extended Stay America Cleveland - Brooklyn
Extended Stay America Cleveland - Brooklyn
Ranked #2 of 2 hotels in Brooklyn
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    2
    2
    0
    4
    2
Date Rating
A TripAdvisor Member
Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Dorm room experience”
2 of 5 stars Reviewed 11 August 2005
3
people found this review helpful

Be aware that this hotel is bare bones. It isn't for those looking for luxury or convienience or service.

The benefit of this hotel is the availability of a kitchenette and onsite washer and dryer. There really isn't any price benefit over area hotels for short stays. Longer stays are more reasonable.

Be aware that staffing is always minimal and that toiletries cost extra. There is no pool. I was told by staff that they house a lot of area construction workers which isn't bad but gives you a glimpse of the target audience of this hotel.

Wireless Internet is available for $3.99 per stay, which is reasonable but area hotels offer this service for free.

The hotel is rather new (built in 1999) and kept clean and tidy. However, there is a permanence of smoke throughout the hallways. If you get a smoking room, be prepared for an intense experience.

We reserved and confirmed non-smoking rooms but when we arrived, all that were available were smoking rooms. After some time, we accepted handicap non-smoking rooms (which are actually bigger) but we didn't have the two bed requested.

It took 45 minutes for us to get an iron and the coffee pot didn't work in our room. I suspect that this isn't typical but it did influence our impression.

Chose a King Room if you need two beds or space as the double rooms are pretty cramped with two beds in them.

Double room at this hotel appears to refer the size of the bed and not the number of bed so be specicific.

Staff was pleasant although not always available nor enabled to make decisions.

Keyed access to the hotel. We couldn't hear anybody through the walls. Pillows were comfortable but not firm. Water pressure in the shower was weak. Hot water from faucet was scalding so be careful if you have children. Could usually hear people walking in the room above you but it isn't bad.

Maid service varies depending on the length of your stay. Usually need to stay a week for bed and towell service.

You do your own dishes.

It is close to the airport and highway with food and shopping nearby.

For reservations, I suggest calling directly or going onsite yourself as I found the quoted rates to be lower from the front desk than on the internet.

  • Stayed June 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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A TripAdvisor Member
Chicago, IL
1 review
4 helpful votes 4 helpful votes
“Nightmare”
1 of 5 stars Reviewed 20 November 2003
4
people found this review helpful

Unbelievably bad...No shuttle from the airport, even though it claims to be an airport hotel. Rooms have lots of stuff you don't need, like frying pans and empty refrigerators, but don't have the basics. NO SHAMPOO! NO HAIRDRYER! I thought it was a mistake, and call the front desk at 6:45 a.m. to get shampoo. Their answering service picked up the line--no one on duty at the front desk. I tracked someone down, who said it was their "policy" not to provide shampoo. I bought two tiny packets in a vending machine for $1.50 each. By the time I finished my shower, I had missed my cab ride back to the airport, and nearly missed my flight. Do not darken the doors of this place. Nothing works and nobody's home to fix it.

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“Great room, poor service”
2 of 5 stars Reviewed 18 November 2003
1
person found this review helpful

Love the rooms, love the prices, but the company won't honor email campaigns for discount rooms when they can't be booked online because of their broken web pages. The hotel is unresponsive to this road warrior.

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detroit
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
75 helpful votes 75 helpful votes
“Like a small apartment”
4 of 5 stars Reviewed 16 September 2003
6
people found this review helpful

I believe this is a newer hotel. Very well kept. Restaurants close by.
Stayed here to go to the Rock N Roll Hall of Fame. Kitchen has microwave, fridge, coffee maker, two burner stove. Nice size bathroom.
Good for longer stay. Just stock the fridge and you won't have to go anywhere.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Extended Stay America Cleveland - Brooklyn

  • Extended Stay Brooklyn
  • Extended Stay America Brooklyn
  • Brooklyn Extended Stay
Address: 10300 Cascade Crossing, Brooklyn, OH 44144
Price range (per night):* INR4,257 - 4,705

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