We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Howard Johnson Cleveland Airport

Howard Johnson Cleveland Airport – reviews, photos

2.0 of 5
16644 Snow Road, I-71 Exit 237, Brook Park, OH 44142
Hotel amenities
Howard Johnson Cleveland Airport
Howard Johnson Cleveland Airport
Howard Johnson Cleveland Airport
Howard Johnson Cleveland Airport
Howard Johnson Cleveland Airport
Howard Johnson Cleveland Airport
Ranked #1 of 5 hotels in Brook Park
4.0 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    6
    6
    1
    0
    2
Date Rating
Brooklyn, Ohio
1 review
“Overhaul needed and new cleaning staff too!”
1 of 5 stars Reviewed 31 May 2012 NEW

I went in March 30-2, 2012. If I had been the one to make reservations and pay I would've asked for a refund!!!!!, but I was travelling with my mom.The first room we had, the heater didn't work. The second room seemed okay, (the heating was nice since it was still kind of cold), but then I looked at the tub. It was dirty and moldy around the caulking and a little cracked/rusted. I didn't take a shower, just washed up instead. The floor seemed wet or something and it felt sticky, I had to wear shoes.

The first day, I thought I felt itchy, but since I have allergies - I didn't think anything of it. The next day, I was still itchy so I knew the sheets hadn't been cleaned.I stripped the bed and guess what... it wasn't clean. I was glad that I had brought my own blanket and pillow so I just asked for new sheets. Later that night, I had a bite from something on my left arm. It was an open wound for a month and I still have the scar two months later. My doctor didn't even know what it was!

Also, it was a Sat. night there was a party going on with people coming and going for about 3hrs straight. I complained but nothing happened. Then, the music got louder about 12am, people were laughing drinking and smoking outside my door, which was right next to the upper stairwell. They were NOT savory looking people, so I called the night manager, (which btw the phone was dirty so I had to clean it off with a wipey). He must've called the police, I heard the banging on the door! It was scary! The parking sucked, since they were renovating, a HUGE dumpster was taking up almost all the parking spots on the backside. Um...very inconvenient for my mom, who needed to park close because she had to get up at 5am for work and load our car with lots of stuff.

The ice machine was nasty looking and broke anyway. The lobby was dirty looking and most of the staff weren't professional. Like, not cleaning the lobby bathroom, not greeting, and not even fixing coffee. And the cleaning lady looked too big to be able to clean, esp the shower, maybe that's why I got bit by some bug - because she was too lazy to clean up or too big to lift the sheets off the bed? (I'm plus-sized but she was supersized!)

NEVER NEVER NEVER going back. Not even if the scar clears up!!! Save your money and go somewhere better. I don't even care if they did a total renovation. The Asian guy who checked us in was nice though, he's the only reason I would give it a terrible. Otherwise I'd give it a -10.

Room Tip: Go somewhere else?
See more room tips
  • Stayed March 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Pea S about Howard Johnson Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“A beautiful surprise”
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

I booked this hotel online. When I saw the price I was a bit concerned about what the hotel would be like. Surprised was an understatement. The pictures here on Trip advisor were not representative of what my room looked like. My room was far more updated and gorgeously decorated. My room was also very clean. Secondly I spoke with 3 staff during my one night stay there and all were VERY pleasant. When I was checking out there was a young male staff dealing with a customer who was being quite difficult. This young man was pleasant not only to myself but the difficult customer as well. I arrived early on the day of my stay and the young lady at the desk was able to check me in early and even inquired as to my preference of what floor I would like to stay on. This hotel is very close to downtown cleveland and conviently located to get to downtown cleveland as well as the airport. If I am in the area I will definatley be back at this hotel. Thank you HOJO staff for being so wonderful, pleasant and welcoming!

  • Stayed May 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask shannybear13 about Howard Johnson Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warren
1 review
1 helpful vote 1 helpful vote
“great place!!”
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

a great place to stay with friendly staff! and comfortable beds! I will definately stay here again!!!

  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Chris M about Howard Johnson Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairview Park, Ohio, United States
1 review
2 helpful votes 2 helpful votes
“Top star”
5 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

Howard Johnson's staff has smiles to go around for everyone . This hotel is truly a 5 star hotel in terms of rooms , service and staff at 2 star pricing .

  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask James Z about Howard Johnson Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A beautiful hotel...”
5 of 5 stars Reviewed 9 May 2012
2
people found this review helpful

A clean and convenient place to stay with a friendly staff and amenities that accommodated my needs...

Room Tip: Depending on your group size, all were convenient
See more room tips
  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LawrencethePicturema about Howard Johnson Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Howard Johnson Cleveland Airport also viewed

BEST WESTERN Airport Inn & Suites
3.5 of 5 stars 36 Reviews
Brook Park, OH
Show Prices ABS:HotelCheckRates-d101733?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Brookpark - Cleveland Airport
Show Prices ABS:HotelCheckRates-d101732?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Airport Plaza
2.5 of 5 stars 88 Reviews
Brook Park, OH
Show Prices ABS:HotelCheckRates-d95203?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 5 hotels in Brook Park, ranked by popularity »

Been to Howard Johnson Cleveland Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Howard Johnson Cleveland Airport

  • Howard Johnson Brook Park
  • Cleveland Airport Howard Johnson
Address: 16644 Snow Road, I-71 Exit 237, Brook Park, OH 44142
Price range (per night):* INR3,081 - 3,921

Owners: What's your side of the story?

If you own or manage Howard Johnson Cleveland Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Howard Johnson Cleveland Airport
Show the lowest price for this hotel (from our partners)
Show Prices