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Holiday Inn Express Brookpark - Cleveland Airport – reviews, photos

2.5 of 5
16330 Snow Rd, Brook Park, OH 44142
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Holiday Inn Express Brookpark - Cleveland Airport
Holiday Inn Express Brookpark - Cleveland Airport
Holiday Inn Express Brookpark - Cleveland Airport
Holiday Inn Express Brookpark - Cleveland Airport
Holiday Inn Express Brookpark - Cleveland Airport
Holiday Inn Express Brookpark - Cleveland Airport
Ranked #3 of 5 hotels in Brook Park
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    5
    11
    3
    4
    3
Date Rating
Columbus, Ohio
Senior Contributor
35 reviews 35 reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“I am hoping they work on the needs.”
3 of 5 stars Reviewed 16 August 2011
1
person found this review helpful

I have stayed at this hotel several times when I've had business in Cleveland. It is now all non-smoking, which is good, but I have to think I got a prior smoking room. There was a cigarette burn on the carpet and the smell was such that I had to go get some spray myself. I went to the desk and they said they were full. The carpet was dirty. The bathroom needed work and I've posted a photo of the showerhead that needed cleaned. But, the room is nicely furnished with microwave, fridge and HD TV with lots of channels but it just wasn't very clean. I am hoping my post will pass on some constructive comments.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cs1 about Holiday Inn Express Brookpark - Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smithville, oh
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A nice place to stay”
5 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

My husband and I stayed here for an anniversary getaway. I was concerned with its proximity to the airport, but only heard 1 plane the whole night we were there.
Work-out room had 2 treadmills, 1 elliptical, 1 bike, and a weight machine.
Pool was open until 11, but very small. It was clean and there were about 12 people in the pool when we were there and there was enough room, however, if you want a big pool, this is not the place for you.
Breakfast was a typical Holiday In Express Continental breakfast. It was only available until 9:30. My husband and I ventured down at 9:21 and the hot food was already put away. By 9:28 everything was gone, the juice machine turned off, and not even a bagel was available. HOWEVER, my husband overheard the lady cleaning up state that she thought breakfast ended at 9, so this could have been a 1 time mistake by a new employee.
Staff was very friendly and helpful. We'd definitely stay there again!

Room Tip: Get to breakfast early!
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  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask brisharbs about Holiday Inn Express Brookpark - Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburn Hills, Michigan
1 review
2 helpful votes 2 helpful votes
“Be advised- cigarette smell and grouchy service”
1 of 5 stars Reviewed 30 June 2011
2
people found this review helpful

We stayed here in the end of June. The room had a horrible cigarette smell, in fact the whole floor did. The service from employees was very grouchy. No smiles, put-off attitude, and upset demeanor. I would not stay here again.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TravelingFamily011 about Holiday Inn Express Brookpark - Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Reviews in 46 cities Reviews in 46 cities
45 helpful votes 45 helpful votes
“sub-par for this chain”
2 of 5 stars Reviewed 18 November 2010

we had reservations here near the I-X, which was a great location and w free shuttles. we looked at a room first and cancelled our reservations. we were shown a room by the highway and it was noisy as heck. the lady said, really? well, she couldn't hear anything, which my partially-deaf husband could not believe, since he heard it plainly. i hate it when they lie to you. it always leaves me skeptical. they said the other rooms were full-not so if the parking lot was any indication. fortunately, they have a same-day 6 pm cancellation policy without penalty. the bathroom had a very strange smell-well, not so strange, it smelled like someone had not flushed. if this is a cleaning liquid smell, they need to change the product stat! and the price,...well, we went across the street to the best western and got a room for $26 cheaper a night. there was a coupon in the ohio traveler's paper at a restroom stop along the highway that we had picked up and best western was in it. they also had free shuttle. we have stayed in lots of h.i. expresses and this was the first one that didn't meet our standards. sorry. can't recommend.

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask emptywallet about Holiday Inn Express Brookpark - Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Top Contributor
69 reviews 69 reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
“I'd stay here again.”
4 of 5 stars Reviewed 24 August 2010

The hotel was not very busy on the day we stayed there. Perhaps this was why we were upgraded to a room with a jacuzzi tub. The first room we were given completely clogged my sinuses within a half an hour. The front desk quickly assigned us a new room and things were fine. There was just something in that first room that was irritating my sinuses (mold, mildew, cat dander, cigarette smoke covered with heavy air freshner?). The new room was very comfortable with a safe for your valuables. The bathroom was very large and the shower had a good flow, although the shower head was just a little low for my liking. The bed was very comfortable and there were no sounds from the nearby airport. Breakfast in the morning was the usual Holiday Inn Express fare and since the hotel was not very full there was room in the breakfast room to sit. The breakfast staff was very attentive to things.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Illinois_John about Holiday Inn Express Brookpark - Cleveland Airport
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Additional Information about Holiday Inn Express Brookpark - Cleveland Airport

  • Holiday Inn Brook Park
  • Brook Park Holiday Inn
  • Holiday Inn Express Brookpark
Address: 16330 Snow Rd, Brook Park, OH 44142
Price range (per night):* INR5,937 - 8,570

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Holiday Inn Express Brookpark - Cleveland Airport
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