We have stayed at this excellent hotel every January for the past 5 years and continue to be very impressed. There is a choice of rooms & suites, all of which are excellent. Whilst not particularly cheap, the restaurant provides a good choice and excellent quality food.

Being situated right on the border of Nottinghamshire/Derbyshire this hotel is well situated for trips to both cities and, the Derbyshire Dales. There is an excellent bus service, every 20 minutes to both cities for those who don't want the hassle of city parking.

Super Suite, Super Food, Great Spa, Perfect. Jean in the Spa was great.

I stay away once or twice a week and I was a little suspicious at booking because of the mixed reviews. I was put in a suite, and yes, not the best looking entry but the room itself was nice. Plenty of room and cosy. The pool and gym were a bonus. For breakfast there was lovely coffee on offer. Rarely can I order latte and lovely eggs benedict! I think a lick of paint would make this hotel a definate 4 star.

We stayed here for the two days over the New Year, 2011/12. Upon arrival there was no one on reception, but fortunately I had visited the establishment before and walked around the hotel to find a member of staff. After booking in, we were advised that the spa and pool facilities were out of order much to our dismay, after which we were left to struggle up the stairs, through a couple of heavy fire doors to find our room on our own. Upon entering it was quite apparent that it had not been checked prior to our arrival since it absolutely reeked of very stale cigarette smoke and nicotine to the point that our clothes became contaminated. We noticed immediately that the bed was broken and had it not been the case that it was New Year and we had already paid for the two days, we would undoubtedly have about turned and left. Upon returning to reception, we told the duty receptionist of what we were greeted with in our appointed room, and to his credit when he also went to it and found to his obvious disgust and somewhat embarrassment he appointed us to a substantially better room, and to be honest was quite excellent, reflecting what we had anticipated when we book originally. Dinner on the first evening whilst amusing, was of the superb standard expected and indeed can be recommended. Regrettably dinner on the following evening was staggeringly appalling, both the quality, quantity and continuity of it. This was followed in the morning by what can only be described as a somewhat ramshackle and very noisy affair of a breakfast. To the staff’s credit, we, with others were moved to another breakfast room. At the end of the day, it all comes down to management, where the buck stops. What can one say, the staff are very pleasant, polite and delightfully willing, however, with just perhaps a more diligent application by the management, what turned out to be a less than satisfactory experience could have been abated. I make these comments having spent some years both working in all departments and managing hotels both here in the UK and elsewhere.