A perfect treat for my wife from Groupon. We would never have considered this hotel original price above our normal budget. We had upgraded to River view Room,this was large and had all facilities.Food excellent Staff very friendly especially Paul in the Dolly Blue Bar.Pool Spa and Gym excellent.
On a less positive note Room was a little cool and Dolly Blue Bar was very Cold. Paul brought my wife a portable heater and kept us entertained.Food prices in this bar were high with little choice.We feel early bird menu in restaurant should be until 7.30 pm rather than 6.45pm.

We would recommend this Hotel and would stay again on an offer.

Booked through Groupon & paid extra £90 for Sat night & 4 poster room. Included dinner on first night. Paid £249 for 2 nights, which is roughly half price. Great situation & building. Welcome less so. Very distant & blah receptionist who gave us no info, other than where lift was. Given 3 keys on ring, with no explanation as to what other 2 were for. Room large, comfy furniture, view & nice looking bed but hardest, cheapest mattress & flat foam pillows. My husband can sleep on anything but even he complained about the mattressheating adaptor didn't work and it was a cold January! Nice tea/coffee supplies. Bathroom okay except no water pressure for shower. Spa area very nice but reception & changing rooms freezing. Wifi in room was very iffy, as weak signal, so kept drifting in & out. Unfortunately signs up saying no laptop use in lounge. Difficult when you run a business! Wifi for phones was non-existent in our room & many places in hotel. Restaurant had great menu & in general, served excellent food but had weird inconsistencies like majorly over salting - even salted my side salad! As you were miles from anywhere else to eat, decided to book dinner on 2nd night, to be told only for the Groupon voucher users who'd arrived that day! They'd 'closed off' the rest, whatever that meant. Argued the point that no one had told us this when we booked (had a bar that served light meals but not great) so restaurant manager called over, who said hadn't been aware of it being closed off, so we got a table (loads of empty tables). Now if it was a staffing issue, wouldn't you hire extra, if you were running a Groupon campaign and were booked up? Weird little things added up to put us off going again and without a doubt, it's not worth full price. We've stayed in much cheaper hotels where we've felt like cherished guests but not here (even before complaining about dinner). Shame as it was a great location & nice having pool.

I am shocked that the last reviewer was so negative about this lovely hotel. We stayed for two nights with a Groupon deal, our first, and the hotel was charming, comfortable and spotlessly clean. We had a 'standard' room but it was huge with a king size bed as well as a single bed. The one downside I felt personally was that the bed was a little hard for my taste and my back was a bit uncomfortable in the mornings as a result.The bathroom was spacious too and we had no problem with noise from the lift or other people coming and going. After reading some of the reviews I wish we had upgraded as the executive rooms do sound fantastic. I must congratulate the chef in the main dining room for the remarkable food - it's like Masterchef! We dined both evenings in the main room, had a drink afterwards in Dolly Blue. Both very nice although the Dolly was a bit cold. The pool and jacuzzi area is lovely, very relaxing after a busy Christmas period and the perfect pick me up! It had been raining a lot before we arrived and the river was in full flow, we got some lovely pictures of the small weirs along the river, there is a nice almost hidden walk which takes you under the Haverthwaite railway line and around the woods, we didn't complete it as typically I wasn't wearing the right footwear but who knows, another time..

Just had a two day break at the whitewater, superb, staff pleasant, food excellent, upgraded our room to have a view of the river, really pleased, couldn't fault anything, had just come from having a really bad experience at the de vere blackpool.
I would just like to mention, one of the staff that works at the whitewater his name is paul, lovely lad, really pleasant, always had a little chit chat when you had been out for the day, and so polite and well - mannered a rareity these days, and believe you me it does make a difference when the staff are pleasant. Anybody planning a trip to windermere, would certainly recommend the whitewater.