Stayed one night for a business trip and will not be going back. There was a lot of noise from neighbouring rooms and from outside through single glazed windows. I arrived to find the window open in my room and the heating switched off, which for a stay mid-January was a bit chilly! When I went down for dinner I couldn't find any staff in the restaurant or bar and I ended up driving to the next village for a takeaway. Perhaps in the summer when the area is busy this is a nice place to stay, but I certainly didn't have a good night.

Stayed one night at Ennerdale during a trip through the lake district. First impressions were good, a lovely looking building and nice grounds (even on a cold January night). Receptionist checking us in was friendly and helpful (as were all staff encountered on this visit) but sadly the hotel is let down by tired and dated decor. More of the same in the room unfortunately - it was clean and tidy but really could do with a makeover (it was also incredibly hot with both the room and bathroom radiator on full blast),
Breakfast was good with a selection of fruit juices, cereals, fruit, youghurt, etc and hot food cooked to order. Again there was excellent service from the staff member who looked after us that morning.

Overall this is not a bad hotel but desperately needs some money spending on it to make it live up to its potential.

Nice quiet village and a great breakfast the tea was brill (i think it was the fancy cup) staff very helpfull, room very big and warm ,megga size bathroom. Great location for the lakes. Go there for yourself and enjoy.

Me and my partner booked two nights arriving New Year's Eve. We booked over the phone with Danielle who was absolutley lovely and, to our delight, Danielle upgraded us to the Bridal Suite - We were very much looking forward to our stay.
After a 2.5 hour journey, we arrived and were checked in by a young girl who asked me to sign a form and I was handed a key. No information was provided of the hotel e.g. meal times, which you would normally expect.
We walked into the Bridal Suite and straight away noticed that water was leaking through the ceiling. I quickly got hold of what cups I could to catch the water, moved a table lamp which was getting wet, and switched off mains sockets which were close to the leaking water and ran down to Reception to inform them. They explained someone would be up to the room shortly.
About 10 mins later a young girl appeared who poked her head round the corner to (unhelpfully) confirm there did indeed appear to be a leak and explained she would inform the Manager. We waited in the room a further 10 mins or so before I went back down to Reception to see what was happening.
I enquired with the Manager, and she explained that we could either stay in the room or be moved to their only other vacant room. I asked if it would be possible to assess the leak today, but I was told the repair man wasn't on duty. I viewed the alternative room and compared to the Bridal Suite (top room), we were given a family room with wallpaper peeling off the walls, an odd large burn mark in the carpet, and a view of the bin store (we weren't impressed).
There was an option to move into the Bridal Suite the next day if the leak had stopped. However, there was no guarantee that the leak would not start again so we didn't bother. You would have expected that staff would have attended to the Bridal Suite with towels and buckets, but they seemed to do nothing!! (Good thing I had checked the mains sockets).
The first night we asked 3 members of staff what time dinner would be served, we were given 3 different answers. The second night we asked 2 members of staff what time dinner would be and were given 2 different answers.
Food was low-average to poor. On the second night there were only 2 tables dining (including our own) but a long waiting time for food. The explanation from the waitress was that the Chef wasn't "with it today".
Bottles of wine were ordered New Year's Eve of which the barman informed us were £11.95 a bottle, but over £17 a bottle appeared on our bill the next day. However, this was quickly addressed with no fuss.
A disappointing New Year's Eve; however me and my partner agreed to make the most of it ourselves, which we did (with the help of alcohol - lol). We also got on with other guests so, despite failings of the hotel, our New Year's Eve wasn't a total disaster.
I would not return to this hotel and would not recommend it either; which is a shame because it is a very lovely building with equally lovely gardens. The hotel even promotes a wedding package. However personally, following our experience I would not trust the hotel with the responsibility of a Wedding.
To end the review on a good note however, Danielle is a lovely member of staff as explained above. Also there was a young lady, with straight blonde hair, dressed in black, recided around Reception (think she was one of the Managers) who was very nice, friendly and helpful (my apologies that I did not get this lady's name). It was a shame that the rest of their team did not match up to their higher standards.