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Holiday Inn Express Crewe – reviews, photos

3.0 of 5
Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
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Holiday Inn Express Crewe
Ranked #6 of 10 hotels in Crewe
4.0 of 5 stars 16 Reviews
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16 reviews from our community

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Market Harborough, United Kingdom
Top Contributor
56 reviews 56 reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
“Very Modern”
3 of 5 stars Reviewed 25 May 2012 NEW

This is a starkly modern structure just behind a McDonalds on the edge of Crewe....not quite in the centre of town but certainly convenient for the train station. Opposite is a car dealership and adjacent is a Tesco Express.You get the picture; somewhat commercial area with a somewhat commercial hotel.

Everything looks brand spanking new and there is a certain style to the structure with clapperboard fascia and curved ends suggesting an art deco theme. There is car parking at the rear with a convenient door to enter the main reception which is small but perfectly formed.

The room is adequate in size with a large double (two singles fixed together) bed, nice lighting that can be managed from the bed, moderate sized flat screen TV (Freeview), tea and coffee (no biscuits), a desk with a few power points and chair, full length mirror with a hair dryer beside. A single corner chair is a hint towards a suite, but the facilities for storing clothes are very limited....a few hangers and a single open shelf that is already being occupied by towels. The air con is fine but is does limit the head room in the area of the window, but at least this can be opened. Our room at the rear of the hotel backs onto a bowling green so no fear of being disturbed by rowdies.

The en suite shower room is OK with a loo, single sink with a tempermental mixer tap that often comes off in my hand, a handy razor socket, a heated towel rail and a decent sized shower with a shower head with limited movement, so fine if you are average height, not so fine if your are over 6 ft.

Breakfast is a buffet affair with a limited selection. The hot selection is limited to beans, fairly tasteless sausages and slightly dry scrambled eggs. The orange juice comes from a dispenser which seems to use a concentrate as it never mixes very well, and hot drinks from another dispenser. Bread rolls, croissants and sliced bread and facilities for toasting are next to the selection of cereals which seemed OK along with some orange or grapefruit segments and yogurts. Once again adequate but not inspiring.

There is a bar that seemed fairly popular in the early evening with a patio area overlooking the front which would have been great if the view was more appealing.

We tried one evening meal here. Beef burger and chips with some side salad. Once again OK but it had little flavour.

This is definitely a bolt hole for the short overnight stay. If you enjoy eating good food however come having eaten somewhere else as Crewe is a bit of a cuisine desert.

Room Tip: The rooms at the rear are quiet. There are rooms to the front with balconies, but the view may disap...
See more room tips
  • Stayed May 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MikeJL59 about Holiday Inn Express Crewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig pearmain, General Manager at Holiday Inn Express Crewe, responded to this review
27 May 2012
Thank you for your comments. I have spoken to the breakfast team and we have taken your comments on board to improve the service of breakfast. The hotel opened in February.

Kind Regards
Craig Pearmain
General Manager
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Scotland
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Cracking room, unusual staff”
4 of 5 stars Reviewed 24 May 2012 NEW

I arrived fairly late - after midnight - tired and ready to go to bed.
Three members of staff were clearing up the bar area, nd decided to ignore me for a wee while before one wandered round eventually. Without so much as a hello from any of them I gave my name and as they went through the check in process - mostly wordlessly - they were just, well, odd. They had little name badges with "night auditor". How does one audit the night was my thought.
After insisting my card details was a pre-authorosation - it wasnt it was payment, I was too tired to argue and confirmed it in the morning - they kind of pointed to the lift. They weren't actively rude, I just felt they were like extras in a sitcom, and not very good and doing what they were meant to do.
The morning staff were fine, and the room, I have to say, was excellent.

  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask TwoCarpets about Holiday Inn Express Crewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig pearmain, General Manager at Holiday Inn Express Crewe, responded to this review
27 May 2012
Dear Guest

Thank you for your comments. I have spoken to the night team and they have taken your comments on board to improve the service we offer

Kind Regards
Craig Pearmain
Geneal Manager
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Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great clean room with fab shower!!”
5 of 5 stars Reviewed 22 May 2012

I recently stayed at this hotel whilst on business. I was pleasantly surprised by the standard of rooms for an Express, a previous Ramada hotel which still incorporates some of the decor and features. Room was spotlessly clean. Bed very comfortable and the shower was amazing!! Would definitely recommend this hotel if visiting Crewe.

  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sarah H about Holiday Inn Express Crewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig pearmain, Manager at Holiday Inn Express Crewe, responded to this review
24 May 2012
Dear Guest

Thank you for your positive comments on our hotel. We hope to welcome you back in the future

Kind Regards
Craig Pearmain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
carlisle cumbria
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Modern and Ideally Located”
4 of 5 stars Reviewed 19 May 2012

Stayed in this hotel for a nights stopover.
It used to be the Ramada, located next to the roundabout at the railway station.
Bedroom accomodation was very good, very clean and modern. Large bed with bags of room and very comfortable. Large walk in shower room too, with power shower, which is great.
The evening meals menu is basic, but the food was nice and the portion was substantial. The option to take a voucher to the local curry house is available, as when it used to be a Ramada, they had an excellent Indian restaurant within the hotel. But the food is good also, at the Holiday Inn Express.
Breakfast is varied, cereals, fruit, and a basic hot selection, bacon, sausage, beans and eggs.
It is ideally located a few minutes walk from Crewe Station.
I would recommend this hotel to anyone who wants to stay in a nice modern hotel in Crewe.

  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask carlislekev about Holiday Inn Express Crewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig pearmain, General Manager at Holiday Inn Express Crewe, responded to this review
20 May 2012
Dear Guest

Thank you for your positive comments on our hotel. We hope to welcome you back in the future

Kind Regards
Craig Pearmain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England
Senior Contributor
34 reviews 34 reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
“Clean, quiet and good VFM”
3 of 5 stars Reviewed 18 May 2012

Conveniently located, clean, quiet, helpful staff, wifi worked - this place offers decent value for money. Yes, the breakfasts are a bit plastic; yes the choice of wine and beer in the bar is basic but you can always stroll over the bridge into the town centre or catch a cab to Nantwich. Perfectly good and without luxury.

  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask The_Lunch about Holiday Inn Express Crewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig pearmain, General Manager at Holiday Inn Express Crewe, responded to this review
20 May 2012
Dear Guest

Thank you for your comments, We hope to welcome you back in the future

Kind Regards
Craig Pearmain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Crewe

  • Ramada Crewe
  • Crewe Ramada
Address: Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
Price range (per night):* INR3,845 - 5,740

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Holiday Inn Express Crewe
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