Finding this 600-year old hotel is problematic - you need to phone first, as the car park is hidden through an unmarked large archway, all tucked away in the old town market centre. And current long term roadworks have made one significant road one-way.... Free parking, central town centre location. Not too sure about safety of car park, however..
Stayed twice; first time room was basic and really not fit for business traveller. Internal signage very poor - my room was tucked away - hidden, actually, down an unmarked corridor. I look for somewhere to sit at a desk or table, where I can plug in the laptop, watch TV and plug in the kettle. And that's about it. Oh, and have bedside lights that I can read by, without havng to remove the shade... Here there was no room really for laptop; just one socket for TV, so kettle had to be placed on a bed and plugged in elsewhere, not terribly safe. TV Remote didn't work. One light in bathroom didn't work.
I can sympathise in part with a comment from staff about listed buildings being difficult to accommodate modern faciilties - but I am a modern business traveller, and need modern basic requirements!
Free WiFi - GREAT BONUS! They changed my room due to TV problem - next room better, certainly able to have kettle, TV and laptop on at same time! Room a bit chilly, but they have a stock of electric heaters in the corridor... Bathroom had seen much better days, grouting around tiles really quite horrid and dirty and shower very basic. Breakfast quite OK, but had to go to find someone to take my order.
Following week stayed there again - access much easier with prior knowledge! Room quite OK - but WHY do they provide kettles with short leads so you can't pour easily whilst they are plugged in? And horrible soap/shampoo sachets that are almost impossible to tear open once they and your hands are wet? Small bath sheets. I was only person staying there that night, I think, which is possibly why doors were locked when I arrived (about 9pm) and they had no butter for breakfast. However service and staff pleasant. Still needed a heater, but no problem. Just took it from corridor! Creaky floors, so imagine might be a bit noisy if lots of people were in, but didn't bother me.
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