Lovely grounds and house. Staff very friendly and helpful. Second time I've stayed, classically furnished. Food good, only had breakfast this time, but served efficiently and beautifully cooked. Bed is harder than I like, would benefit from a mattress topper, but I still managed to sleep through the night, so couldn't have been that bad :-)

Im torn between giving this place between an average and very good. Beautiful building and grounds and a very good and warm welcome on reception. I decided to eat in my room as the menu in the resturant didnt really give you the option to chose light options that were reasonably priced, and the room menu has a fair choice on offer. The room I was in was individually decorated and the hotel at the time of the stay was undergoing a redecoration throughout. I had twin single beds seperated by wooden beams and made it akward to watch telly from the furthest away bed. The problem with watching it from the nearer bed was that this was adjacent to an interconnecting door to next doors bathroom and it seemed that this bathroom was constucted of some sort of stud wall, which basically meant that you could easily hear and determine what was happening in the toilet, and the guest next door didnt seem to be self aware or concerned about what they did or who heard it...... Room service was fine arrived within 20 minutes, with the only slight gripe that they failed to send any condiments with the tray. Left early the next morning (making sure I made as much noise as possible to repay the person next door) so didnt experience breakfast, but check out was efficient and friendly Overall a nice place that may have been better if the room I had been allocated was different Will possibly tryagain in the future.

Booked NYE for dinner and disco. £79pp. Gorgeous hotel, public rooms were lovely. Staff were fantastic. Good champagne and canapes. Now the gripes. When we first enquired we were told 25 people had booked and they could cater for max. of 50. When we booked a week before it was still 25 but they may get late bookings. On the night only 18 guests which I feel was not enough for a 'party atmosphere' especially with the disco which struggled with so few people wanting to dance. Now the meal. The menu had just one starterand one fish course, a choice of two mains, one desert (chocolate) and cheese and biscuits. I feel that this is a poor show for an Hotel of this calibre. There could at least have been a good soup and nice ice cream option especially as the max they were catering for was 50! I do not eat chocolate and had to ask for ice cream. The waitress could not say if I could but had to ask the Chef especially, and I had no choice, just vanilla! Next small gripe is the Christmas Crackers! On four tables were rubbish crackers, really cheap. On a table for six were expensive Tesco crackers (I know because I bought the same for Christmas!) and the guests on that table loudly praised their lovely crackers which drew our attention to our rubbish ones! Now surely it was better to have no crackers on NYE if you haven't enough decent ones in a 'good' hotel. Once again I must say the staff were great and joined us at midnight for auld lang syne and the service was second to none but unless the menu is improved and there is more incentive to attract guests then we won't be returning next NYE. (I believe the cost for a couple for NYE plus b & b was over £400!)

I can only review the hospitality and restaurant as our family didn't use the hotel's rooms. We organised a family get together to celebrate my Mother's 65th birthday on 2nd January. This is obviously a quiet time for the hospitality trade and also a bank holiday as well. We had a very nice greeting and were allowed the use of the library to dine in private. The service was very friendly and low key but attentive and the food was great with every item on the menu being available. All in all our experience was first class.