We have been to Riviera Maya and Tulum several times and I must say our recent trip to Al Cielo ranks as one of most pleasantly surprising experiences.
Andres and his small team of friendly, attentive staff go out of the way to make you feel welcome. They are so open and friendly that at first you wonder "can it really be this easy?".
To sum it up. They are located in a quiet corner of a beautiful beach. Even though you are only about 500 yards from an all-inclusive you would believe you were the only people in all of Mexico. Rooms-Spectacular and comfortable. Maids are very attentive and all the little touches of beauty throughout a "rustic beachfront palapa" are very noticeable, down to the amazingly comfortable bed. Feel asleep to the waves crashing every night and woke to the same. No stress, no hassles.
Private chairs/cabanas for all, waiter service that you would expect at an ll-inclusive but not at a 4 room resort. Drinks and service amazing.
The local fisherman bring in their catch of fresh fish,lobster and crab daily. You can actually pick your food before it gets cooked in their amazing restaurant. Everything on the menu is beautiful and fresh. Amazing presentations by the chef as well. Local live music on a few nights. If it's not on the menu, let them know and they will make it..and make it special. Chef sends out free rounds of drinks and appetizer specialties randomly to the beach throughout the day. Talk about feeling pampered and spoiled.
My wife brought me to celebrate my birthday. On the morning of the big day I was greeted by Andres with breakfast on our balcony and he actually had a cellist play "happy birthday" to me from the ground below (Andres did this on his own, my wife swears it).
Amazing snorkeling on the reef in front of the resort as well as private moon-lit walks on a secluded/quiet beach at night.
You could go into Playa and get hassled to buy stuff and eat at commercial restaurants....but why? It's not getting better than Al Cielo.
It is private, beautiful and worth the visit. If you like the loud, packed all-inclusive seen filled with obnoxious vacationers then this place is not for you.
If you want to indulge in a relaxing slice of heaven that leaves you wanting for nothing then this is your place.
Andres will see us again.
- Al Cielo Xpuha
- Hotel Al Cielo
