This was my first ever vacation to mexico. I was sceptical of this place hearing such mixed reviews. The service, cleanliness and things to do at this resort exceeded my expectations.
I would first like to thank the amazing staff at this resort for providing the best service I have ever received. Special thanks to the drivers Victor and Dayvis for making the train rides so much fun! At the Coba buffet I would like to thanks Carlos for always inviting my boyfriend and I into his section and making Coba buffet my favourite in the whole resort!
Sofia and Enrique were very fun and friendly entertainers and made my stay unforgettable! As for bartenders, Domingo, and Luis were very good and the bartender and the swing bar was very hard working and fast! But there are so many more people I would love to mention if I could only remember thier names!
The staff at this resort work so hard to make it beaufitul and safe for all visitors!
This resort is very big but the trolleys make transportation effortless and the drivers are very good at making everything in the resort very accessible and even drop you right at your villa sometimes.
The beach is outstanding, and seems to go on forever, we had a lot of fun playing in the waves and snorkling on the resort was very fun!
I would reccomment this resort to anyone who is interested in travelling to mexico. It is in a great area if you want to do any excurstions, anything you want can either be found close to or on the resort! Even dolphins! I would higly reccomend the sea turtles snorkling excursion to akumal beach, we saw tons of turtles, sting rays and many other sea creatures and the boat ride was very fun. Whether you want to lay back and relax, party, or experience adventure, you will find it all at the bahia principe!
As for the rooms they were very large and comfortable, the only thing was the lighting was a little dim for my liking and there is no outlet in the bathroom for ladies who like to straighten/curl thier hair in the mirror. There have been many complaints about the comfort of the bed, I was expecting a rock of a matress, but I was pleasantly surprized by the size and comfort of the matress, you can even ask for a matress cover if youd like. If there is any problem with your room all you need to do is go to reception and they will fix it. There are so many good things I would like to share about this resort but there are simply too many to list.
DO NOT listen to the negative comments about this resort, I do not understand how some people can be so hard to please!
I can assure you you will not be disappointed!
12B was walking distance from the loud pool, the lobby/buffet which was very convenient. We enjoyed...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC