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Gran Bahia Principe Coba – reviews, photos

3.5 of 5
Playa Aventuras Akumal, Crtra. Xetumal - Cancun, Km 249, Akumal 77760, Mexico
Hotel amenities
Gran Bahia Principe Coba
Gran Bahia Principe Coba
Gran Bahia Principe Coba
Gran Bahia Principe Coba
Gran Bahia Principe Coba
Gran Bahia Principe Coba
Ranked #5 of 21 hotels in Akumal
4.5 of 5 stars 3628 Reviews
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3,628 reviews from our community

What travellers say about this hotel
  • Playa del(183)
  • Very good(174)
  • Snack bar(146)
  • Quiet pool(114)
  • Le gourmet(106)
  • Great time(95)
  • Other resorts(66)
  • Don Pablo(58)
  • Premier lobby(57)
  • Main buffet(51)
Traveller rating
    2,136
    979
    313
    118
    82
Only show reviews for Family (991) | Couples (1,765) | Business (22)
Date Rating
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“Great time in Mexico”
5 of 5 stars Reviewed 14 February 2012
17
people found this review helpful

First off, we felt very safe in Mexico. The employees we're professional and extremely hard working.

Cancun Airport (where you'll arrive to go to Bahi):

Cancun Airport, lots of people trying to sell time shares, and taxies. Also lots of "poters" who takes your bags, then expect a tip. This was annoying. Don't talk to anyone until you leave the airport.


Approximately 2 hour bus ride from airport to the resort. There's a lady on the bus who serves Corona for $3.00 American a drink. The ride was on a highway, so it wasn't terrible, but I wouldn't do it again. It was too far for us, especially after a long flight.

Check-in: Received a complimentary bottle of tequila (500ml) good way to enter the hotel. Also while in line, they served us champaign! The check in was smooth, the staff at the counter was friendly and helpful.

Size of resort: It's a massive resort (1.5KM of beach, golf course, and three different lobbies all under the Bahi company) Coba, Akumal and Tulum. If that's not confusing you enough, wait for this: Coba has two lobbies. We checked in at the smaller one. It took us all of seven days to find our barrings.

The resort is so big that they actually have these go-carts that take you to your room, a la carts, the beach and between lobbies.

21 bars. That says it all.

Best a la carts: Japanese, French (gormet), Brazilian, and Italian. Get them ASAP or you won't be able to get reservations.

Staff: Hardest working staff I've ever seen. Very friendly. Must be 100+ landscapers. Every single light in the resort works, every plant is groomed, the walkway is perstine. Even some guy goes around and puts the Bahi symbol on sand on top of the garbage, every day!

Buffett: Never had issues finding a table, staff are friendly and efficent. One lady actually complained that the ceiling fan (which keeps us cool in 40+ weather) was making her food cold. Really? That's what you're complaining about?

Pools and beach: People would "reserve" beach chairs at 7AM, by using their towels, magazines or sunblock. Without anyone actually physically reserving them.

If you get up at 9, there's no chance you'll find any beach chairs as they all will be reserved. Wake up early to "reserve" one, or you will have to use your towel to lie on the beach. Annoying. Especially since the resort clearly states that reserving chairs (while not being there) is against the policy, but it's clearly not enforced.


Pool is very clean, some guy actually takes a rag and cleans the side of the pool every day, Amazing. Beach is nice, though some large rocks that I occassionally stubbed my toe on. Water is warm, lots of snorkling and waves in some areas. Calm, sky blue sea in other areas. Beach is very busy spot.

Room: Has musty smell, but it's a nice Caribbean smell that we got used too. Large room, nice couch, and very clean.

Fridge: Stocked every day, small bag of chips, snickers, beer and pop. Large bottles of water and coffee maker.

Beds: Rock hard,, pillows thin, and small. Bring your own pillow and a foam mattress if you can. Bed was terrible.

Bathroom: Marble bathroom, hot water, jacuzzi bathtub. Nice.


Overall a good relaxing trip, with some minor issues. For the price we paid, the service, the quality of food and drinks we received. It was a great resort! We had lots of fun, and you will too.

Room Tip: Get away from activity pool in Coba, it's annoying especially if you would like to sleep in.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tearsmemory about Gran Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
“We will come back”
4 of 5 stars Reviewed 13 February 2012
7
people found this review helpful

Just came from 7 nights at Gran Bahia Principe Coba, and once more I am not disappointed. Of course I am aware that it is a very large resort with more than 2000 people - the resort was fully booked so it was very very crowded . The resort has lot's of activities taking place or for you to choose from (tennis, footbal, bicycles, boats, large pools, beach, gymnastics, shops, restaurants...), so if you are getting tired of having too much people around you, you just have to go somewhere else.
All the staff is nice and caring. The rooms are all Junior suites, with lot's of space and imacculately clean :-)
Once more (as I stated in my review of gran bahia principe bavario - Punta cana), the only thing that I didin't really like was the food. I am not sure if this is my problem or gran bahia Principe problem, or even huge resort's problem... but to me the fish and the meat tasted the same! The restaurant staff although very kind is a little bit slow or with short term memory issues: we ask for a beer at the begginning of the meal and if we don't keep insisting we will only get the beer at the end of it! ok, we were on holidays so what's the rush... but it's kind of annoying...
I will go back...

Room Tip: Ask the reception to change your room if you are staying near a power station - the noose is unbelie...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AerialLisbon about Gran Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hamburg Ontario Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
“Our 12th vacation at Gran Bahia Principe Mexico”
5 of 5 stars Reviewed 12 February 2012
27
people found this review helpful

Why 12 timesat one resort? Easy, it is a beautiful resort, with immaculate grounds, friendly staff and a wide assortment of food options.

My wife and I have traveled a lot! We have stayed at numerous all inclusives. We are as comfortable eating in a gourmet restaurant as we are at McDonalds, why because you know what to expect at McDonalds and what to expect at a 5 star restaurant. You will read reviews giving negative comments about this resort, believe me I would not return two or three times a year if the food was bad, the service horrible, the rooms unclean or the beach a disaster. Those comments are NOT true.

I won't bother to comment on the trip from the airport being long ( we use private vans or limos), or comment on the resort be huge, it is, or bore you with "say hi to Enrico he is the best...".

Yes there are more upscale resort in Riviera Maya. Most will cost twice the price or higher. These are true 4 to 4 1/2 star resorts.

We have stayed in all three sections, Tulum, Akumal and Coba. each has its advatages over the other two. For example I believe the best buffet is in Tulum, the best pools are in Akumal, the best lobby bar and best rooms are in Coba.

Two of out favorite restaurants, Mikado and Pescador are in Coba.

We have been going to Gran Bahia for about five years. They are constantly making improvements. The most recent is an expansion of the beach to the south by Akumal. New beach area with palapas and beach bar. There is also the new dolphin area in Tulum where you can swim with the dolphins.

If you are considering a vacation to Riviera Maya this is an excellent choice. Remember you are in a subtropical climate, there are insects, or course we have mosquitos and ants in Ontario Canada to. The culture is different from the constant hustle and bustle of North American life. It is a slower pace, try it you might like not looking at your watch every five minutes.

The staff really are there to serve you. Treat them as you would a friend, you will be amazed how kind and caring they are. Remember they are not making the wages we make, TIP them. You wouldn't consider walking out of a bar or restaurant back home without leaving a tip! I have spoken to guests that have said their travel agent told them not to tipas it is offensive... BULL! I have a number of the staff I would call friends and they appreciate you acknowledging their service. We make a habit of tipping $1 when I order drinks, $5 at an ala carte, $3-5 perday for the housekeeper and $1 a day for theguy that does the mini bar. We get EXCELLENT service.

Bottom line,.go, enjoy, relax and embrace the culture and country.

Any questions about Gran Bahia or excursions send me a message.

Room Tip: Relax, tip a dollar here and there, life is too short and you are a long time dead.
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  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alrosenberg about Gran Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bathurst, Canada
1 review
4 helpful votes 4 helpful votes
“best resort”
5 of 5 stars Reviewed 12 February 2012
4
people found this review helpful

the Bahia Principe Coba was the best vacation we never had clean staff very nice we were threated like royalty amazing place

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cathy v about Gran Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall, Canada
1 review
5 helpful votes 5 helpful votes
“best vacation”
5 of 5 stars Reviewed 12 February 2012
5
people found this review helpful

We stayed at the resort the last week of January and we loved it. The place was super clean,the food was excellent and the drinks on the beach even better.Jorge at the coba royal golden lounge was a great bartender,he new all his guests and what they wanted. We will definitly go back ,not one thing to complain about except vacation was not long enough.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bella242 about Gran Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Gran Bahia Principe Coba

  • Bahia Principe Coba
  • Gran Bahia Principe Coba Akumal
  • Hotel Gran Bahia Principe
  • Grand Bahia Principe Coba
  • Bahia Principe Coba Mexico
  • Gran Bahia Coba
  • Gran Bahia Principe Resort Coba
  • Gran Bahia Principe Coba Hotel
  • Gran Principe
Address: Playa Aventuras Akumal, Crtra. Xetumal - Cancun, Km 249, Akumal 77760, Mexico
Price range (per night):* INR7,158 - 13,868

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