We arrived late at night after having a very bad experience at another hotel in town. This Holiday Inn has excellent customer service and English speaking front desk staff. We were moving to Mexico and had our pets with us in the car. We parked in the secure parking lot in the rear. Security offered to keep an eye on the car and call the room if pets needed anything, it made it a much nicer evening on us road-weary travelers.

We were first time travelers to Mexico who do not speak Spanish. The Holiday Inn was a wonderful hotel. The rooms were very clean and well kept. The lobby was beautiful. They have hook-ups in the room for internet. They provided us with bottled water daily. They had people on staff who spoke English which was a great help to us.

The only problems were--we had four people in the room and each day were given 2 towels--we were given 2 more when we asked, but we had to ask every day.

The exchange rate at the hotel is not good at all. Find somewhere else to exchange your American Dollars. However, this is generally the case with hotel exchange services.

The staff was friendly and helpful and we hope to visit our friends in Matamoros again, and we will be staying at the Holiday Inn again.

My Grandmother lives about 1/2 a mike from this hotel, and my family always stay here when we visit her. Not only is the hotel very clean and quiet, it does have one of the best breakfast buffets I have ever had. The staff is always pleasantly polite. The rooms are always clean, and the cost of the hotel is affordable. Don't forget to select the hotels rates that include breakfast buffet!

My stay at this Holiday Inn was EXCELLENT, it could not have been better. The rooms are Awesome. The food is Delicious. Hello you get the best of two worlds by staying here. You can't stay at a better hotel in this city. It is absolutely gorgeous. The ownrs have incredible taste and i congratulate the hotel management. They really made my stay incredible.