Let me start by telling that this hotel can easily get 4 stars in this tripadvisor rating. Unfortunately I have to give 2 stars according to what I experienced. I stayed one night in this hotel. The building on itself is more than okay. Situated in the main road of Ciudad Obregon with a nice swimming pool in the middle of the hotel. In fact the rooms (3 floors) are build around this swimming pool. Probably because of lack of space the simming does not get a lot of sun. There are public computers available at no cost close to the lobby, where you can also print out things. Moreover there is a tiny gym. The hotel is supposed to be remodeled and should have high velocity internet. In our room we could not detect any internet connection. In the lobby we did receive the signal (prodigy). The rooms are okay, not too big, warm shower and complimentary water (2 bottles!), coffee machine, ironer. Actually anything you need. Also there were enough towels available in the room. Disturbing was that we found a "chapulin" in the room in the morning. Okay, Ciudad Obregon is terribly warm in the summer (>40 degrees centigrade) and the street is full of these creatures, but I do not want to see them in the hotel. Not in the room and not in the lobby. They jump on your legs, it is a terrible sensation. Probably there are extension methods avalailable to prevend them from entering the rooms. Plus point for this hotel is the complimentary national drink they offer. Bad thing was that the beer I took tasted worthless, I expect near, or even over date, it was not visible on the bottle.
The breakfast is not included, moreover it was not very good. The service was definately not what I am used to in Mexico. The waiters looked tired, not willing to do anything. It took a long time to get there attention, time after time.
I am willing to come back one time to see if this all was just an incident, because I think this hotel can do a lot better.
- Ciudad Obregon Holiday Inn
