I stayed at this resort for a day in September while visiting Valle De Bravo with my colleagues. I simply loved the resort and all the facilities it had to offer. I fell in love with this hotel at the gate itself. The hotel is very beautiful, and an amazing view of the Valle de Bravo lake.

I found the rooms to be spacious and comfortable. Rooms were clean and bed was comfortable. The view from the room was lovely. We spent most of our time by the pool side, which in my opinion, is the best part of the hotel. We sat by the pool side for hours and thoroughly enjoyed ourselves.

The service is good, though a bit slow, but overall we did not have any problems.

I did feel that the hotel rate is little premium priced, which becomes a consideration when one is paying out of his / her own pocket.

The room was incredible! Clean, spacious, great view! I went there with my family for a spiritual retreat and enjoyed the positive energy and the culture surrounding the place. The food was fantastic each day and I felt absolutely pampered. I got a treatment at the SPA and also participated in a Temazcal which was the best experience in my life with Kuahutli. Will so come back!

The place is excellent. When we arrive at the hotel we ask for a pair of sun beds, and they took them to our suite. That shows that they are satisfying all of their guest. It´s the second time I visit this lovely place and I recommended.

When you see the photos of this hotel and you arrive you will see the surrounding area, its absolutely beautiful. However, the Service was terrible especially in the restaurant. When we arrived in the room it was dirty. The key would not fit in the door, so it took us about 15 minutes to try and get in. The sauna inside the room was full of green water with oil floating on the top. Mosquitos were swimming on the top of the Sauna trying to get out. None of the windows would close properly and so the Mosquitos visited us. When they came in to light the fire they used Gasoline or Diesel to get the firewood started, which the smell lingered in the room for hours afterwards. Anyway dont waste your money,,,,,We complained in the morning to the staff and the manager was too busy to see us. Dont waste your time, read the rest of these reports. They are all true.