My husband and I stayed at this hotel for two nights. We had not heard of this hotel before, but were directed to it by another hotel's receptionist because that hotel was full.
The hotel is two blocks away from the center of town, so it is not right on the main park but within easy walking distance of all the main attractions.
There is a restaurant in the hotel that serves breakfast from 8 a.m. to 11 a.m. (the second morning, we arrived for breakfast at 10:15 and found the restaurant closed already). For $49 pesos, you have your choice of scrambled eggs with ham and refried beans or chilaquiles with refried beans along with a buffet of juice, coffee, cereal, milk, fruit, and pastries.
The hotel also has a small bar off the lobby as well as a roof-top patio on the second floor.
The receptionists and staff were very friendly and helpful. We only spoke Spanish, so I don't know if any of the staff speak English.
Our room (number 4), next to a pleasant, sunny patio, was clean and roomy. It had two double beds, a nightstand, and a good-sized dresser with plenty of drawers. In addition, there was a small closet with hangers (not all hotels in central Mexico have closets or hangers).
We had a telephone and color television with cable.
The bathroom was adequate and there was plenty of hot water with good water pressure in the shower. The towels were rough and thin and rather small. There were only two towels provided, though I'm sure we could have obtained more if we'd asked.
The hotel provided filtered drinking water from a dispenser close to the lobby.
We had a problem with bees in the room (they were active at night...not their normal behavior). The first night, there was just one bee. The second night, we killed four or five. At midnight, we called the front desk and asked to change rooms.
We were given another room two doors away. No evidence of bees in the second room. This room had a ceiling fan, which we didn't know the hotel had.
All in all, we had a pleasant stay and would choose this hotel again. (The staff assured us that our first room would be fumigated immediately, but we will choose a different room in the future!).
After arriving back home, I checked the hotel's web site. The Spanish option works fine, but only the main page on the English option works.
MexCindi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC