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Hotel Terranova – reviews, photos

Km 7 5, Coatzacoalcos 96499, Mexico
Hotel amenities
Hotel Terranova
Ranked #4 of 11 hotels in Coatzacoalcos
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
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    5
    1
    1
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Date Rating
Aberdeen, Scotland
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“Coatzacoalcos' 5* Hotel - that will be Mexican 5* then...”
3 of 5 stars Reviewed 20 December 2010
1
person found this review helpful

I would hate to write anything to put off future travellers to Coatzacoalcos looking for a five start hotel, because frankly it is the only hotel in town which even approaches first world standards.
Just don't expect a five star hotel and you wont be disappointed.
The walls bring a new meaning to 'paper thin' these will be the 'tracing-paper thin' versions.
All the staff want to practice their English speaking with you and are genuinely friendly.
It has all the facilities you expect to find in an International class hotel they just dont quite work the same as those in other countries,

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Wonderful staff”
4 of 5 stars Reviewed 22 September 2009

The hotel, grounds and decor are very nice but If you stay here, ask for a second floor room. The humidity and rain create a dampness and musty smell in the 1st floor rooms. Based on the hotel selections in this town, this is hands down the best. The staff is very friendly and helpful. It is not within walking distance to the beach or anything else of interest, a taxi or car is a must.

  • Stayed September 2009, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask severhart about Hotel Terranova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, GA, USA
Senior Contributor
43 reviews 43 reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
“Best in town, but not "super"”
4 of 5 stars Reviewed 12 September 2007
2
people found this review helpful

I stayed twice at the Terranova after 3 consecutive stays at the NH - definitely an improvement. The pool is spacious, the grounds well kept, there is a nice view of the river. The restaurant is very good. The breakfast buffet is plentiful and varied. Service is average for the type of hotel it is.

On the down side, it is difficult to get to, especially if there is traffic. Walking from the hotel to a restaurant or shops is complicated - you basically need a cab or rental car. The air conditioning in most public areas is way too cold.

There really isn't any better hotels in Coatzacoalcos, thus the relatively higher price. This is not a "fantastic" hotel, but if you are going to stay in Coatzacoalcos, this would be my recommendation.

  • Liked — Pool
  • Disliked — Air conditioning, Accessibility
  • Stayed August 2006, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask Chiguire about Hotel Terranova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coatzacoalcos, Mexico
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
“Very nice five Hotel and resort in Coatzacoalcos ,Mexico”
5 of 5 stars Reviewed 9 July 2007
1
person found this review helpful

The Terranova Hotel in Coatzacoalcos , might not be the most accesible hotel in the city but definetibely it worth taking the trouble getting there , its a very large luxury hotel in the city suburbs by the tropical river and guest might enjoy the beautiful gardens and pool and relaxing garden areas to enjoy the scenery also meals and drinks could served in several of the Palapas , guest rooms are very nice and quite updated and there is a club seccion that its worth staying in .
there is a very nice restaurant that serves international cuisine and local fare and wine list is extensive , there is a very nice bar near the lobby area with live music and large T V screens .
several meeting rooms and large ball rooms are in site .
security is a most in this Hotel .
taxis and car rental are available and they offer an airport courtesy shouttle to the near Minatitlan (MTT) internartional airport

  • Liked — nice luxury hotel in a beautiful tropical place
  • Disliked — getting there from the city
  • Stayed April 2007, travelled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask TonyCardenas about Hotel Terranova
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Bogotá, Cundinamarca, Colombia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Muy cómodo y excelente servicio”
4 of 5 stars Reviewed 18 March 2012
1
person found this review helpful
Google Translation

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Terranova

Km 7 5, Coatzacoalcos 96499, Mexico
Price range (per night):* INR3,858 - 4,418

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