Chosing the NH in Coatzacoalcos was a very bad choice. Since we made reservation through the web site and got a cheaper price, the staff gave us the worst room: the carpet was smelly and with spots that revealed a recent flow; our window was next to the parking so car’s lights illuminate our room all night long; there was no ice in the machines; the AC was broken; and you can hear the conversations of all the other hosts. Awful experience!!
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The hotel is functional, but I am rather surprised that some consider it the best there is in Coatzacoalcos.
Plusses:
It is clean, in a good location, and has a friendly and courteous staff, as well as a good wireless internet connection in every room. The breakfast is plentiful and of good quality. There is a direct shuttle to and from the airport.
Minuses:
The restaurant is a little cramped. The elevators are slow, and there is no air conditioning in the hallways. One must leave a card in a slot by the door in order not to have everything disconnect in the room (including the alarm clock). There are no washcloths in the bathrooms. The hotel itself has no pool, but access is granted by way of a pass to sports facilities next door, that are in need of some repair.
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