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Quality Suites Mont Sainte Anne – reviews, photos

2.0 of 5
9800 boul. Ste-Anne, Sainte Anne de Beaupre, Quebec G0A 3C0, Canada (Formerly Hotel Confort Ste-Anne)
Hotel amenities
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10% off room rate
Quality Suites Mont Sainte Anne
4.0 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
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    2
    1
    0
    1
Date Rating
St. John's, Canada
1 review
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

This hotel was a perfect location for anyone wishing to visit the Ste Anne de Beaupre shrine. Rooms were spacious and clean with a fridge, microwave and two burner stove top with kitchen items if you wanted to purchase your own food. Also, baby playben. Breakfast was from 6-9 and quite sufficient for our needs (4 adults, 1 11 yr old and a baby). There was tea, coffee, juices, bread and bagels to toast, mini muffins, fruit, boiled eggs, sausage patties, yogurt, cereal and a waffle maker. We got there around 8 and while they may not replenish - there was plenty for us - we were probably the latest. It might be wise to get there earlier. Staff were friendly and eager to please. The shrine is within walking distance - as is a Tim Hortons, Ste Huberts and McDonals - also some little shops and a gas station for convenience items. Comfortable beds.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KennyNL about Quality Suites Mont Sainte Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Hotel”
4 of 5 stars Reviewed 14 August 2011

Clean hotel, large rooms with kitchinette and two TVs.
10 mins away from Canyon de Ste Anne de Beaupre and les Septs -chutes.
2 mins walk to the Basilique Sainte-Anne de Beaupre. 20 mins drive to Parc de la Chute-Montmorency. Excellent location and good rates.

One problem we had and to share, we booked online, the rates were cheaper at checked in they told us there was a problem with their system and the rates should be higher. Negotiated with the manager for the rates. We did not get what we booked online but better to what they were going to charge us at check in.

Friendly staff, free continental breakfast. Restaurants and coffee shops are within 2 - 5 mins walk.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AhmadFakih about Quality Suites Mont Sainte Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
“Poorest customer service”
1 of 5 stars Reviewed 23 July 2011
3
people found this review helpful

Though location, and rooms/beds etc. are nice, a big part of "courteous customer service" is completely missing. Their breakfast is over by 9:00am. We didn't know this as during check-in receptionist never told us nor did we enquire as its usually open until arond 9:00am. No signs about brekfast times are posted in check-in area.
Upon reaching breakfast area at 9:00am, employees were obserevd packing-up and completely ignored our request that if we could take just a milk for a baby. They rudely pointed us to the sign posted in corner that breakfast is served only until 9:00. When I just grabbed a fruit and sat on the table, employee rudely asked me to leave the area as brekfast time is only until 9:00am.
Most unfortunate part was, a senior lady guest at hotel came walking in with the help of walker around the same time and the employee (he happened to be a Mangaer on duty as well!) asked her to leave the area as it was five minutes past 9:00. She didn't get or offered a seat or even a galss of water/juice there.
This Manager on duty was very ignorant, rude and had very negative body langaugae while addressing the problems like when we told them why we were not told about the breakfast timings when checking in or why there are no signs posted about breakfast time in check-in area. He also didn't know the benefits offered to Choice privilege mebers such as extended check-out time until 2:00pm. When I requested, he rudely told us that ther is no such benefit that exists and even challenged me to show a proof where it says that Choice Privilege member is entitled for this benefit. We left hotel hungry without brekfast. Hotel keeps you in dark about breakfast time. We left without getting late check out benefit as a Choice Privilege member because the Manager on duty had no clue about what "Choice Privilege Member Benefits"are about.
When we left, we saw couple of other hotel guests leaving with some screaming and shouting at this Manager, probably they also left hungry!
I wonder if this is a hotel or a Food bank where doors are shut on time without any consideration for customers needs. no respect for seniors or baby's needs....

Room Tip: Enquire about breakfast times as they don't inform you while checking-in or no signs posted in c...
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  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Presto_11 about Quality Suites Mont Sainte Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aledo, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed 24 June 2010

Great view of the Basilica and the St.Lawrence river. A few minute's walk to St.Annes's

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask radkemster about Quality Suites Mont Sainte Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brossard, Canada
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Bien situé ???”
3 of 5 stars Reviewed 23 February 2012
Google Translation

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Marvia450 about Quality Suites Mont Sainte Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Suites Mont Sainte Anne

  • Comfort Suites Quebec
  • Quebec Comfort Suites
Address: 9800 boul. Ste-Anne, Sainte Anne de Beaupre, Quebec G0A 3C0, Canada (Formerly Hotel Confort Ste-Anne)
Price range (per night):* INR6,075 - 8,973

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Quality Suites Mont Sainte Anne
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