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Des Seigneurs Saint Hyacinthe – reviews, photos

3.0 of 5
1200 Johnson St., Saint Hyacinthe, Quebec J2S 7K7, Canada
Hotel amenities
Des Seigneurs Saint Hyacinthe
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
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Date Rating
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“overpriced and outdated”
2 of 5 stars Reviewed 30 April 2010

Stayed here before I knew the new Holiday Inn Express had opened. The reception staff was reasonably friendly and because the place wasn't busy, they gave me a room near an exit, as I requested (was in St. Hyacinthe for the veterinary hospital, with a sick pet). The carpet was smelly (despite being a non-smoking hotel, you can smell the years of old cigarette smoke), the bedspreads were awful, thin, and had a 'plastic' feeling, and there is no high-speed internet in the rooms. They'll lend you a cable, but the connection cut in and out. There's a nice area in the middle of the hotel with plants and waterfalls, but the guest rooms are very outdated. This was more expensive (about $130 on a slow night in April) than the brand new Holiday Inn (about $110). I considered moving next door to the "Dauphin" (they quoted me $85) where they had high speed internet, but borrowed an ethernet cable from the front desk instead. Wish I'd stayed somewhere else. Even for 1 night, the gross smells and outdated linens were unpleasant. They have a restaurant but on the night I was there, no room service was available.

  • Stayed April 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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bill churma, General Manager at Des Seigneurs Saint Hyacinthe, responded to this review
13 May 2010
Dearest Guest,
I am dismayed to hear that your recent stay was not to your expectations. The mission of our hotel and its 300 employees is to ensure that your experience with us is only the most memorable of ones. Saint Hyacinthe is a great city with plenty to offer including as you mentioned a world class animal hospital and veterinary school. With such I hope your pet well and if again in the area to come and enjoy the other attributes that the city and our hotel have to and can offer.
Regards
Bill Churma
General Manager
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Chester Nova Scotia
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Enjoyable Stay”
4 of 5 stars Reviewed 9 February 2010

I stayed here while attending the Omnium Gervais-Talbot golf tournament. The staff was very friendly and helpful. The food in the dining room was excellent and the service above average. The bed was comfortable and the room clean. It is outdated and could use a complete makeover but the entire hotel was clean and the indoor gardens were beautiful. My internet connection did not work and I was offered the opportunity to move to a different room but it wasn't that important. I checked my email on the outdated free computers in the business centre. My only real complaint was the lack of parking. It was very difficult to park close to the entry. When I arrived back early the morning after the Omnium I had a bit of a hike and, being a woman traveling alone, I don't like being in that position. Noise was not an issue- I had no problems even though my room was the first one after the elevators. And Ste-Hyacinthe is HIGHLY recommended for a visit. It is a beautiful, friendly city even for someone like me who speaks virtually no French. The market is a must visit! I will be back for the 3rd annual Omnium in 2010 and will gladly stay at the Des Seigneurs.

  • Stayed July 2009, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holland
1 review
1 helpful vote 1 helpful vote
“One of the worst hotels i have ever stayed in”
1 of 5 stars Reviewed 16 December 2009
1
person found this review helpful

This hotel is one of the worst hotels in Canada. The rooms are old with uncomfortable beds and very old fashioned sheets. Everything in the room looks damaged or bended. In the morning there was a big cable on the outside of the hotel from the roof to the ground banging the window due too the wind. They wouldnt do anything about it. I could change room f i wanted. The internet in $10 per 24hr!!!!!!!!! Where it should be for free if you look at the very high price of the rooms. The breakfast is not included. ( i had to book it in advance but nobody told me) And when i complained about it the staff became very unfriendly to me. The breakfast is also of a very poor quality with broken toasters an cold scrambled eggs. There are hundred things more i can complain about but in the future i will stay far away from this hotel. Better option is the hotel next door Le Dauphin with frindly staff, Good and fresh and free breakfast, nice rooms with flatscreen, hot water and a lot of parking place.

  • Stayed December 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travellers are raving about these Saint Hyacinthe hotels

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4 of 5 stars
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Edmonton, Alberta
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Family reunion for wedding”
2 of 5 stars Reviewed 10 October 2009
1
person found this review helpful

This was an unpleasant hotel. I booked online with travelocity. The rate for the room was quite reasonable, C$114 (plus taxes). The hotel was part of the now bankrupt Quebec hotel chain "Les Hotels des Gouverneurs". The hotel is classified as 4 stars.

I intended to stay for 3 days to attend a marriage.

The rooms are worn out, with a decor unchanged (and bed linens too) from the 1980's. The room smelt of mold, or something else unpleasant. The hotel provides curious liquid soap dispensers in the sink and shower. (No complementary soap bars or other typical hotel consumables.) The linens were clearly old and tattered.

The TV is an old CRT with analogue cable (no HDTV). Internet is available, but the hotel charges an exorbitant $10 per day supplement!

I would have stayed for 3 days, except:
1- Water was cut off the morning following our check-in. (I could have tolerated this, mechanical problems are sometimes inevitable.)
2- What made me leave early was a conference booked the same weekend. The Quebec chapter of "narcotics anonymous" was holding their annual convention. A huge gang of grungy, noisy former or current drug addicts were attending the hotel. This is not at all appropriate for my intended purpose, that being a family event and wedding. The hotel should have provided some type of notice, or not permitted members of the general public to book a stay at the same time as such an undesirable group.

A few good points included proximity to the highway 20, and non-smoking rooms. Also a small exercise room (with old machines) is open until 10 pm. The management permitted us to leave early, without penalty despite having made a 3 day reservation.

We went instead, and would strongly recommend the "Hotel Dauphin" just nearby. (Maybe once the Holiday Inn opens, there will finally be some competition for hotels in Saint Hyacinthe?)

  • Stayed October 2009, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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bill churma, general manager at Des Seigneurs Saint Hyacinthe, responded to this review
22 December 2009
Dearest guest,
Thank you for staying and sharing your comments with us. I am troubled and sorry to read about the irritants encountered during your stay and I wish to extend to you my sincere apologies. I have noted your comments and we will take the necessary actions in order to regain your confidence. Please feel certain that our mission is to ensure that all guests become loyal supporters of our hotel and not the contrary. We hope to have the pleasure of welcoming you in the New Year at which time we will have the opportunity to make a better second impression on you.
Regards,
Bill Churma
General Manager
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Hancock, Massachusetts
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Has seen better days”
2 of 5 stars Reviewed 24 August 2009
1
person found this review helpful

This is a tired, worn out place. We picked it because it was on our way to Quebec and it has a pool. But the rooms have uncomfortable beds and the pool is so full of chlorine as to be unpleasant. This place has seen better days.

  • Stayed August 2009, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Des Seigneurs Saint Hyacinthe

1200 Johnson St., Saint Hyacinthe, Quebec J2S 7K7, Canada
Price range (per night):* INR6,966 - 11,926

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