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Hotel Chateau Roberval – reviews, photos

2.5 of 5
1225, Marcotte Boulevard, Roberval, Quebec G8H2P1, Canada
Hotel amenities
Hotel Chateau Roberval
Hotel Chateau Roberval
Hotel Chateau Roberval
Hotel Chateau Roberval
Hotel Chateau Roberval
Hotel Chateau Roberval
Professional photos
7 traveller photos
Ranked #3 of 3 hotels in Roberval
3.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    3
    6
    11
    7
    9
Date Rating
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Avoid this hotel”
1 of 5 stars Reviewed 25 August 2011

We stayed at the Chateau Roberval on August 3rd 2011. Our room smelled bad; had torn curtains and most of all, it had a broken button to control the ventilation system. We seemed to disturb the staff at the reception when we brought it to their attention. They nevertheless had us visit 2 other rooms which were no better ( very noisy fan in one and again a broken ventilation button in the other one). The bus boy mentioned that this is often reported but that it never gets repaired. Reception staff then told us that a note would be left for the supervisor the next morning. When I spoke to the supervisor , she had never heard of the problem, claimed to have no authority to compensate us and referred us to Sylvain [--] who never bothered contacting us.

Also, the room to lock the bikes was never locked and there again we seemed to bother the staff when we pointed out that we would like it to be locked considereing the value of our bikes and the mere fact that we were told that they have a locked room for bikes.

There are lots of great hotel in that vicinity so do yourself a favor, go somewhere else..

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cycliste155032 about Hotel Chateau Roberval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suva, Fiji
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Roberval 2010”
4 of 5 stars Reviewed 21 July 2010

Nice time with swimmers and officials at the 6th FINA Open Water Swimming Championships..

Stayed July 2010, travelled on business
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Ask DennisM2 about Hotel Chateau Roberval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTL, CANADA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great for Weekend”
3 of 5 stars Reviewed 16 March 2010

I found the hotel quite pricey for the room we got. The room was clean and simple. The bar downstairs had comfortable seats. Don't know how I feel about the pool in the middle of the hotel. Lots of parking. Good for business and short stay.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sunflowers10 about Hotel Chateau Roberval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, ON
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Chateau? I don't think so!”
1 of 5 stars Reviewed 26 July 2009

I travel quite a bit and this has been my worse experience so far...I just got back from the Not-so Chateau Roberval!! I should have known better...When I called to reserve 2 rooms and ask questions, I felt like I was bothering Renee at the front desk, she was cold, rude and not helpful at all. I decided to go through expedia to do my booking, which is one of my favourite ways to book my travel arrangements. Once there to check in, I was barely taken care of, once again by the same rude lady I got on the phone, she basically threw the keys/cards on the counter while talking on the phone and pointed with her finger that I could now go to my room...I had no idea where to go to get to my room but didn't want to ask, affraid to be barked at.

Check-out was a nightmare!!! They did not acknowledge the Expedia.ca rate and gave me a hard time...Expedia usually take your payment online so I am still not sure if they double charged me for the 2 rooms...I am going to make my research tomorrow.

With that said, you are better off staying at a cottage or B&B near the lake or make your way to St-Felicien.

I would not send my worse ennemy to Chateau Roberval and regretted booking and having to pay for what I didn't get: Service, Comfy room, Quietness (walls are made of papier-mache so bring ear plugs!)

  • Stayed July 2009
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Far from being a Chateau”
3 of 5 stars Reviewed 22 March 2009
3
people found this review helpful

My father decided that we would visit the region of Sagueney Lac St Jean during the summer, and that we would stay in Roberval. It was fine with me. We decided to go to the best hotel there; Le Chateau Roberval.

It has nothing remarquable.
Friendly staff is all that comes to my mind. I guess not a bad hotel as to where it is located. If it would be in Montreal, I would not have recommended it for someone.

  • Stayed July 2007, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Frnc about Hotel Chateau Roberval
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Additional Information about Hotel Chateau Roberval

1225, Marcotte Boulevard, Roberval, Quebec G8H2P1, Canada
Price range (per night):* INR6,353 - 9,195

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Hotel Chateau Roberval
1225, Marcotte Boulevard
Roberval, Quebec G8H2P1
Canada
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