The web-site said "all rooms face the St. Lawrence". This is not true, because our room, in the main building (room 7) faced the driveway, and had no view whatsoever. Such false statements on a hotel's web-site should not be permitted. Instead of central air conditioning, the room had an extremely noisy wall air conditioner blowing on our heads while we tried, unsuccessfully, to sleep. We tried keeping the AC off and the windows open, but because we were over the kitchen, it became very noisy beginning at 4 a.m. The room also lacked things one typically finds in hotels: ironing board, plastic bag for laundry, small refrigerator. The shower was also very problematic: you could set the water temperature and be in the shower, but then it suddenly changed temperature to either freezing cold or scalding hot periodically throughout the shower. It happened every time we showered. The carpets in the stairway were very worn (no elevator to second or third floors so be prepared to carry luggage up the stairs).
On the positive side: the staff was kind and friendly, some spoke english, and the dining room was lovely. The food was delicious: we had the dinner one evening, which was a multi-course and wonderful experience, and our waiter was excellent. The breakfasts were truly fantastic, and again, the wait staff was wonderful. The swimming pool had a beautiful view of the St. Lawrence, was heated and clean.
I think if you were to stay here, you should be very certain to get a better room than the one we had. Our impression was that it is a destination for vacationers from Quebec, and travelers from the US weren't much of their business. Maybe the Quebecers knew to request a better room.

I have just returned from heaven that is Pointe-au-Pic, Charlevoix County in the province of Quebec and I hurry to share my wonderful experence with you. This has to be one of the loveliest places I have ever been to and I have traveled a lot. L'Auberge des Falaises far exceeded my expectations. The rooms are exquisite, the food succulent and originally presented (I especially loved the pear apple and vanilla jam at breakfast. The jams are made on the premises) The view from the inn is spectacular. The staff is ever so pleasant. You have to meet David. He is so sweet and Oh so handsome! My only regret is that I didn't plan for a longer stay. I didn't want to leave and I will certainly return. Definitely the best value for your money. Also not to be missed is the city of Quebec

Very disappointed. Room needed major renovating. The web site can be very misleading. We were not staying in the main building. Instead we were in a motel look alike building next to the main one. Way overpriced. Dinner service was very ordinary. Two o'oclock in the afternoon our room had not been cleaned. Auberge de la Pionsonniere will give you a lot more for your money.

My husband and I spent a weekend at this lovely auberge. We reserved a delux room on the third floor with 2 meals per day for 2 days. What a beautiful room! The view was incredible. I can not remember lodging so lovely. Previous reviews have mention "dated" but the bathroom was very new, the paint fresh. The staff attentive, and so pleasant. The food exceptional. Good weather was a bonus. Just a lovely spot - yes, quiet but so relaxing. Pool has an incredible view and is clean. Free wifi. And again, the view from the rooms and dining room was just breath taking. I would recommend this auberge and we look forward to returning again. The museum at the bottom of the hill is very worthwhile, and only about an hour to take in.