We had a room booked for four adults, and when we arrived our room was gone. We booked a double room on a Wednesday morning and when we arrived at 5 oclock on Friday the room was no longer available. We travelled from Lewisporte to Deer Lake on Quad with friends and the receptionist told us that another worker had taken our booking. She made a mistake and booked us for a single room instead of a double room and that there were no double rooms left just that 1 singlr room. We would of gotten another room but this single room was the only one left!!!!!! I would never go to this hotel ever again. We didn't even get anything in return for this mistake, hardly even an apology........Very Poor Service :(

I noticed the awful smell in the hallway before we even came across the terrible smell in the room itself; it smelled like cat urine so badly we had to air it out with the temperature below freezing. The room was very small and poorly designed and cost FAR too much for what we got. And that a Jungle Jim was the only food option was also disappointing. I cannot recommend this place to anyone.

Our room smelled so bad from the chemical used to cover up the other stench that our noses and throats burned. The floor was rotten under the old carpet, so that it felt like we were going to go through the floor. The place felt so grungy, it was difficult to sleep. This place should be condemned. Also, there were no amenities, such as an iron or coffee in the room.

I couldn't believe my eyes when I saw poor and terrible reviews for this place. The rooms are nice and the place is very quiet. It's not a high class hotel that you would find in a major city..but for where it's located it's very nicely kept. I would definitely recommend this to anyone for a quiet nights rest.