The staff (receptionists & manager) did NOT live up to the Days Inn moto nor the Days Inn pledge.
(Days Inn independent owners and operators believe that guest service is fundamental to their mission as innkeepers.) WHAT SERVICE?
(That's why they make the following pledge to you: As our guest, you can expect warm hospitality and clean, comfortable rooms where everything works, to make your stay trouble-free and enjoyable. We work hard to earn our reputation as "The Best Value Under the Sun.") HOSPITALITY WAS NON EXISTENT - HOT TUB WAS NOT OPERATIONAL - STAY WAS FULL OF TROUBLES
(We are personally responsible and strive to ensure you have an exceptional stay with us.) HOTEL MANAGER TOOK NO RESPONSIBILITY WHAT SO EVER - STAY WAS EXCEPTIONAL ... IE THE WORST HOTEL STAY WE HAVE HAD IN ANY HOTEL IN CANADA, USA, ENGLAND, EUROPE
(We are prepared to resolve any situation that does not meet our high standards. As your Hosts, we are empowered to meet your needs in a timely manner.) RESOLVE A SITUATION? WHAT A JOKE!
(We are pleased to provide useful local recommendations and information. We are proud to be your friendly, attentive and professional Hosts.) NO ONE WAS FRIENDLY EXCEPT FOR THE ONE CLEANER WHO COULD NOT SPEAK ENGLISH. PROFESSIONAL? THE STAFF DO NOT KNOW THE MEANING OF THE WORD!
(Our greatest compliment is for you to return to us or any other Days Inn® location worldwide for "The Best Value Under the Sun.")

This has to be the worst hotel we've ever stayed at! We were there for a funeral and there was no other hotel available in Winkler at the time so we had to stay there. Were do I start...there was cigarette burns in the carpet and blankets, the floor wasn't vaccumed when we arrived (nor was it the whole 2 nights we stayed), the floors in the bathroom weren't swept or moped when we arrived, there was mold and soap scum on the shower curtain. I literally looked like they never cleaned it for a few weeks! It was disgusting. Thank god there was no Bed Bugs!! Stay at the Super 8 instead!

Just a note about the "Horrible Hospitality" review... I also stayed at the hotel during the time this lady did for a couple months while I was looking for a home to rent/buy. I watched her complain to the front desk saying that "there is supposed to be breakfast on right now, and there is NO FOOD OUT THERE" the Front Desk girl quickly went to fill whatever of the food was empty... only to find that everything was full! The only thing that needed filling was the muffins... but they were not EMPTY to begin with. I felt really bad for the front desk girl and chatted with her for a while... as it turns out there is nothing that will make that guest happy... The front desk girl told me about how she was staying with the pipeline and was getting a much cheaper corperate rate, part of that rate when you're "living" at a hotel was limited housekeeping. If you are considered a resident the housekeeping checks your room everyday but does the little things like dusting only once a week... do you dust your house everyday??? Didn't think so... Also if you have up your "Do not disturb" sign almost everyday (like she did)... then gues what? THEY DO NOT DISTURB YOU!!! I had an incredible stay at this hotel! A couple times I even woke up late with my children and went to the front around 10:15 as they JUST STARTED putting the breakfast away... every time they were very kind and let me and my children grab everything that we needed and sit in the breakfast room for as long as it took us to finish our meal. This lady is just trouble and was incredably rude and wanted to cause a scene it was RIDICULOUS! I'm surprised that after she yelled and screamed at so many staff for nothing the manager didn't kick her out... because if it was me... I sure would have, no business needs customer's like that! The "customer is always right" is only true if the Customer is SANE!

I stayed at the hotel for a week while I was in town visiting family and friends and had an excellent experience. There was a little bit of noise because there was a hockey tournament in town but I feel that is to be expected with rambunctious, teenage hockey players. I found the front desk staff to be very pleasant and helpful with any questions I had. Also, I was very impressed when I asked for directions to a gas station that they not only gave me the directions but also a map of the town so I could navigate my way around freely as well as a few restaurant suggestions to check out while in town. I was surprised at the other poor reviews because I found my room to be very clean, needless to say I didn't find there to be "dust about an inch thick on the bedside tables", as one of the reviewers puts it, and enjoyed the continental breakfast daily at around 10am each day without any worry of the food not being there when I would arrive. I even showed up at 10:15am one day and there were still muffins, yogurt, etc. to enjoy. Overall, I had a wonderful experience and would return to this Days Inn in a heartbeat.