What a nightmare. Booked 2 suites on the ocean. Had 2 hotel rooms in this block under construction for 8 days over Christmas. The noise and mess were unbelievable from the construction. "Wet paint signs on unpainted elevator doors!!!! Were told there was a sea view -we were a 1/4km from the sea with a small glimpse of the water = sea view.
Understood there was a partial kitchen - a small fridge, a toaster and a drawer of crockery and utensils for 3 people was the complete "partial kitchen". Dishes were rinsed in the bathroom. Rooms were dirty when we moved in.
Requests for changes were ignored. Most of the staff said they were new and had no idea how to sort out requests.
Common areas in Block# 7 were filthy. Holes in sheets and blankets. Workmen left tools lying plugged in overnight. One of the gas fires needed repair. Handles fell off cupboard drawers. One of the patio doro handles came off as it was being opened. Some of the staff were unpleasant.
At night you could hear the neighbours snoring or fighting!!!
Overpriced resturant on site.
- Pacific Shores Resort
- Pacific Shores Hotel
