Well, the first thing you can say about this inn is that it lives up to the heritage name. The building dates from 1908, I think. And for that reason, I can forgive it for a lot of sins I wouldn't forgive in other buildings. I think this is why the rates are what they are.

It's a very nice, old building. The accommodations are historic. And it's close to the water, although the water views are obstructed a bit by trees. There's a very good restaurant on the premises. The clawfoot tubs are deep, if not long, and we had a nice balcony in a corner room, although we couldn't enjoy it since it was -3.

However, the walls are quite thin. We had a corner room, which means two walls faced the outside, one wall faced another room, and the other faced the bathroom and then another room. We could hear all the conversations in all the rooms around us -- the other two rooms, plus the room below. Don't count on a romantic weekend getaway, unless you have no inhibitions about everyone around hearing everything that happens in your room. Also, as we had two walls on the outdoors (despite the very nice balcony space), and there was a storm overnight, we both woke up feeling as though we needed to close one of the already closed windows. It sounded as though the storm were coming straight into our room. The windows aren't double-paned, so this probably adds to the impression that the weather is coming straight in if your neighbours aren't.

The rooms are quite small. We paid $200+/night for a "queen" room, which was barely large enough to get a small rollaway suitcase in. I can't imagine what a "queen small" room would have been like, but I imagine the answer is tiny and overpriced.

We had dinner in Kelowna (I highly recommend Fresco), but then got back at 11 p.m. No one at the hotel had mentioned that they'd lock all the doors before 11 p.m., which led to an awkward moment where we were calling the hotel main number asking to be let in from the balcony while a janitor happened to walk by so we could ask him for access. Otherwise, we were afraid we were sleeping in the car.

The restaurant in the hotel is very nice for lunch, at least, although we'd been told they had the best selection of wine by the glass in BC. That claim is not true -- they had eight local wines by the glass, which is nice but not the best selection of wines by the glass in BC.

Overall we felt we'd paid a lot for the age of the inn, and hadn't received much in return but a tolerable room that we couldn't even speak comfortably in. Because the average B&B in BC tends to be more like a British B&B (a nondescript room in someone's house), we paid for the security that we'd be in a professionally run establishment. I don't think that Naramata Inn is worth the extra money, though. We felt we'd paid $50 too much. Apples d'Or guesthouse up the road is building what looks like a very nice inn. I'd recommend trying them.

We stayed at the Naramata Heritage Inn for two nights in the middle of June/06. As other people have stated, it is a bit pricey. I think about $50 less per night and there would not be so many complaints about the price.I personally like not having a TV in the room. It allows you to reconnect with whomever you are staying with. We enjoyed the excellent complimentary continental breakfast each morning and the coffee that was available in the reading room for self-service. We also spent some time sitting on the balcony reading our novels/magazines. We went for a stroll on the Kettle Valley Railway and visited the many wineries in the immediate area. The hotel really allowed us to re-adjust our timeclocks and slow ourselves down for a few days. I agree the hotel is old and creaky, i think that is what the "Heritage" stands for. But it was quite clean, my only suggestion would be screens in the windows. And the tiles in the bathroom were heated.
We had dinner at the Winebar on Friday night. The live music was excellent, we spent several hours there. The food was superb! One of the best meals i have had at a high end restaurant. Similar in quality to restaurants in VIctoria and Vancouver. I loved the spa (had a facial and pedicure). I've been to several spas and this was definately one of the most relaxing. Complimentary steam bath and foot soak before treatments.
I would definately go back with my husband again, we loved the area, the food and the spa. It is expensive, but has a lot of character and is very relaxed.

Naramata Heritage Inn and Spa
Was a gift from my husband for my birthday. We paid $250 a night and was not really impressed with the hotel. Its very old and its like staying at your great grandmothers house.. no tv's in the room so if its raining and bad weather better bring a good book to read. Very noisy in the rooms due to the age of the hotel. When we checked in my husband had purchased a Spa Package at the spa. We get to our room and their is a letter staying all hotel guests recieve 10% off all Spa Services. So I go down for my spa experience which I have to say was ok.. nothing great for the price. Upon paying for the treatments at the end I asked about the 10% off and she said it wasnt applicable to packages which I think is a rip off as it didnt state that in the guestrooms and on top of that they have a really unfriendly cancellation policy for their hotel room nights pretty much 100% cancellation after booking which I think is unreasonable. We booked the last room they had available for the dates we wanted and when we checked in their was a couple that didnt have a reservtion and were offered $175 a night.... Need I say more... NO RATE INTEGRITY!!

Although emailed the GM and shared my terrible experiences with her and there was no response to correct it other than that was policy~ I think had she eve given me the 10% off the spa treatments I would have been satisfied but not to offer anything..... I WILL NEVER RETURN AND I WILL TELL EVERYONE I KNOW NOT TO WASTE THEIR MONEY.

Wanted to note our very positive experience with this property.
This is our 4th visit to the Okanagan valley and our1st visit to the east shore north of Penticton.
The drive from Penticton is approx. 15 minutes through wine and orchard fields.Spectaculor views from "the bench".Naramata Inn and Spa is a nicely restored heritage site and building.The rooms are very comfortable,slept comfortably in a king bed.
The spa was very busy on weekends so book ahead if there on a weekend.
The wine bar(restaurant) serves great food and has live entertainment on Friday evening.The meal portions were large,IMO,so don't over order.Very reasonably priced menu.Extensive regional wine selection.
This is a very quiet property,a great place to reflect a time gone by era.The owners are hands on,I met the GM and chatted with her at length.
Breakfast is included in a small porch type room and was plentiful and tasty.Homemade pasties and fresh fruit made the 1st meal of the day very tasty.
The lake is adjacent to hotel and there are a few small gift shops,coffee shop,general store within 5 minutes walk.Bikes from hotel are complimentary for guests.
Will definately stay here on my next visit to central BC.A central (to the valley) location.