After having booked this hotel for 2 nights from a tourist info centre a couple hours drive away, we attempted to check in after a long hot day of wine tasting. Unfortunately through a glitch in the system, our room had been double booked. We were more than disappointed and a bit desperate, as everything else seemed booked, but the manager had already phoned around the area and found us (and paid for !!) a place to stay for the night. The next night we were able to stay at the Naramata Inn and enjoyed our stay very much. Janet couldn't have been more helpful or patient with us two irritable travelers. Dinner at the Cobblestone was fantastic, with live jazz and a perfect courtyard setting.

This could be a great little hotel: it's in a good location and a beautiful building. However, it suffers what a lot of small Canadian hotels suffer from, lack of thought and average service. The rooms are ok but could do with a refresh. Overall if you are just looking for somewhere to put your head down for the night, then you get better value at a cheaper motel. The restaurant in the hotel is ok - overpriced for what it offers.

We have spent one night at the Naramata Heritage Inn & Spa, located in the Okanogan wine region of British Columbia.

After reviewing the properties history from their web site "The Hotel Naramata, resting on the shores of Okanagan Lake..." one would think this was a lake front property. However, while close to the lake, it is in the midst of a residential neighborhood and separated from the lake by houses on three sides and a fruit packing warehouse on the other.

Looking forward to our relaxing stay at a historic Inn, we made advance reservations for dinner in the Inn's restaurant. As the Inn's web site describes itself "The well appointed 12 room Inn hosts the Rock Oven Dining Room for fine dining...". Reading this, one would expect a pleasurable dining experience in the heart of the Okanagan wine country. To our great surprise, after we were seated and handed menus and a wine list, we were then told that the kitchen decided to close! The Inn posted signage both outside the hotel and in a flyer in the room that the restaurant was open until 10:00 pm. We sat down around 8:15 - with a reservation. At no time when we made the reservation, or at check-in when we reconfirmed this reservation, were we never advised that there was any chance that restaurant would close early.

Naramata is a very small town with little other choice for food so on a Sunday night after 8:00 you are left with few choices. We could have driven back to the town of Penticton, which was 20 minutes away, but after a full day on the road we decided to fend for ourselves. Luckily we had some left over snacks from the day's picnic lunch so we did not go completely hungry.

We paid $169 per night (low season rates) for a room which we thought a good value for what is stated to be a "luxurious" Inn & Spa. The room was small, but comfortable, although surprising not well appointed. One nice feature was the in-floor heating under the tile floor in the bathroom, and outside seating area, albeit with no view whatsoever.

Overall I would say this is one of the most disappointing Inn's we have ever stayed at.

We spent two nights mid-week in a king sized room and very much enjoyed the setting, history and ambience of the property. It is a very old building so expect the rooms to be small and quaint (the bathtub is in the bedroom). The restaurant/winebar is an indoor/outdoor experience and very popular so be sure to book for dinner. The food is very nice with good local products and, to be expected in wine country, a great wine list with all the better local wines featured. There's a lovely continental breakfast that you can enjoy on the verandah and a great local market on Wednesday afternoons. Driving to a dozen local wineries on the Bench is easy and there are a couple of really nice restaurants within about 12km of the hotel. Next time we would try to get a larger room or suite and go earlier in the year to enjoy the spring wine releases. We would happily stay at this property in future - one of the nicest features - NO TV.