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Naramata Heritage Inn & Spa – reviews, photos

Box 130 | 3625 First Street, Naramata, British Columbia V0H 1N0, Canada
Hotel amenities
Naramata Heritage Inn & Spa
Ranked #1 of 3 hotels in Naramata
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    6
    4
    4
    6
    0
Date Rating
Edmonton, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Very Overpriced”
2 of 5 stars Reviewed 14 August 2011

I chose this because the lady who was traveling with me did not want to stay in a B&B. There aren't really any hotels other than this one so that's what I chose. After we explored the area we discovered several B&Bs that provided much more for much less.

If you want the privilege of sleeping in a tiny room in a museum, then do it. There is no insulation around the doors or windows so if someone was in the hall, it sounded like they were in your room. The room was small, cramped is a good description. The plumbing was old. The toilet was running when we checked in. I asked at the front desk for it to be checked. We were there for three days and it never was. Every night I had to turn off the water to the tank in order to get some sleep.

The restaurant was overpriced in my opinion. I had the Shepherds Pie one evening. the beef, etc, came in a cup - the kind they keep melted butter in to dip your lobster in. I was flabbergasted.

The free breakfast was fabulous. Fresh fruit, yogurt, bread, etc. and a local granola that was great.

I would not return to this hotel. I would instead seek out one of the B&Bs in the area.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norm Davies, General Manager at Naramata Heritage Inn & Spa, responded to this review
24 April 2012
Thank you for your candid comments. We've since reviewed our pricing structure and made changes to ensure our guests experience is exceptional.

We've taken great steps over the years to preserve the original structure and all of it's components given it's provincial heritage status. We feel that the uniqueness of this turn-of-the-century experience is worth preserving. Our guest services team is exceedingly quick to handle any guest issues and our sincerest apologies if that did not occur in your case.

Our Duck Shepherd's Pie is served as a small plate and the richness overpowering in larger quantities. The plated accompaniments have been paired with each dish to round out and satisfy the palette. That dish has been one of our more popular features for a few years now.

Lastly, we're pleased that you enjoyed the breakfast. All items are housemade (including the granola) and baked fresh every morning. Our granola is available for sale through our front desk should you ever wish to have it at home.

Again, we appreciate the candidness of your comments and wish you well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Lovely Stay At Character Hotel”
4 of 5 stars Reviewed 26 April 2011
2
people found this review helpful

We had a LOVELY stay at this hotel. This is a 100 year old building with only 11 bedrooms. Some of the bedrooms are small, but thats the way the place was built 100 years ago. The walls are thin and the floors creak. That's the way with old buildings. We had a small corner room, but for a couple without huge luggage it was perfectly fine - and lying on the bed with the afternoon sun streaming in on two sides was priceless. Our patio was large, the clawfoot tub fun. Breakfast was GREAT, the staff friendly and very helpful. The restaurant in the wine bar we found very reasonable for the excellent quality, with live music and again friendly staff. There are cheaper places to stay in the area, but few with so much charm. We toured the vineyards, read our books, took long lie-ins and thoroughly enjoyed ourselves. Thank You, Naramata Inn!

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“good food, chaotic restaurant atmosphere”
2 of 5 stars Reviewed 4 September 2010
1
person found this review helpful

Although we did not stay at this hotel we stayed nearby, and there are not alot of dining choices in Naramata, so we opted for this place. The greeting at the door, although amiable, was delivered over the bar, by an over ethusiastic server , who was in the process of making drinks, answering the phone, and directing other staff. Obviously way too many tasks for one person to deliver a proper warm and professional greeting to incoming patrons. Seated in the lovely courtyard, nestled among the cedars, and a clear view of the heritage Mission style hotel, was enchanting.
When a server-type person finally approched our table, it was only with water, and we were informed that our server would be with us shortly. That took about 5 minutes to happen. It appeared that our server was attending to tables in both the upper patio area, the lower patio area and the interior area of the restaurant, Again spread across a large geographical area, with way too many tables to attend to properly. When our server arrived we were quickly informed of the daily specials, in rapid fire speech, kinda mumbly and all slurred together, with lots of culinary terminology thown in. Niether I nor my partner caught much of what our server said, and we didn't bother to ask for any clarification, as we were not given the opportunity to do so. We opted for some of the house baked foccaccia bread with a few expensive side dishes, and an entree each. The food was very tasty, lots of interesting flavours, but rather blandly presented. Not much plate appeal, garnish or embellishment to again pricy entrees. Over-all, thankfully the food was good, but the quality of service was lacking. Too rushed and distracted by having too much on her plate. Not the sever's fault of course, but certainly something management should be aware of.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Janet saves the Day!”
4 of 5 stars Reviewed 9 August 2010
2
people found this review helpful

After having booked this hotel for 2 nights from a tourist info centre a couple hours drive away, we attempted to check in after a long hot day of wine tasting. Unfortunately through a glitch in the system, our room had been double booked. We were more than disappointed and a bit desperate, as everything else seemed booked, but the manager had already phoned around the area and found us (and paid for !!) a place to stay for the night. The next night we were able to stay at the Naramata Inn and enjoyed our stay very much. Janet couldn't have been more helpful or patient with us two irritable travelers. Dinner at the Cobblestone was fantastic, with live jazz and a perfect courtyard setting.

Stayed August 2010, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
“Average”
3 of 5 stars Reviewed 10 July 2009
1
person found this review helpful

This could be a great little hotel: it's in a good location and a beautiful building. However, it suffers what a lot of small Canadian hotels suffer from, lack of thought and average service. The rooms are ok but could do with a refresh. Overall if you are just looking for somewhere to put your head down for the night, then you get better value at a cheaper motel. The restaurant in the hotel is ok - overpriced for what it offers.

  • Stayed July 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jacob123 about Naramata Heritage Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Naramata Heritage Inn & Spa

  • Naramata Heritage Hotel
Address: Box 130 | 3625 First Street, Naramata, British Columbia V0H 1N0, Canada
Price range (per night):* INR7,997 - 13,197

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