They have three sections, an upstairs new area, downstairs older and an outside access motel type, so request accordingly. I had the pleasure of staying in a new room, have to say it was one of the better ones and outdid Hampton and Holiday Inn. Unfortunately a few weeks later I returned and was placed in the older section and can honestly say I would not stay in those rooms again.

This hotel claims to be newly renovated, but all they renovated was the lobby. The rooms are still old and stink of cigarette smoke..... even though they claim to be a smoke free establishment. They DO NOT OFFER BREAKFAST anymore!

They have 2 buildings. One of the buildings, is a Motel Style set up. You will be hearing doors slamming all day and night and it is full of partiers and sketchy people. I personally do not feel safe staying in those rooms. If I wanted to stay in a Motel, I would have booked one. The Motel rooms are the regular priced rooms. For rooms in the main building, you have to pay more for an upgraded room.

I had to travel to Cold Lake for business with two colleagues and booked three rooms for one night. At around 1pm I found out that one colleague was not going to make it to Cold Lake so I needed to cancel his room. As I talked to the hotel and told them that one room was not going to be required they indicated to me that since I did not cancel the room by 4:00pm the day before that I would be charged for the room. I can understand this policy being in place when the hotel is at full capacity at a high season and when there is no chance that the room could be rented out for that night. When we arrived at the hotel and I was being charged for the third room, the clerk was not going to give me a key for the third room. As I explained to the clerk, if I am paying for a room that I am not staying in, there is no way in hell that I am leaving it available for you to re-rent. Upon checking into the rooms I looked closely at the bedding and am glad that the one colleague did not make it as the amount of hair on one of the bed in the sheets was alarming.
The hotel itself is recently renovated and the rooms are decent. There is a sawmill restaurant and lounge on site and a pool and hot tub. Parking is tight and there is no continental breakfast.
You may want to check out the Ramada in Cold Lake prior to staying here..

They are almost done the renovations but it is not very welcoming right now. It is very confusing on where to go, where to park and they are definelty having growing pains. I wish I would have stayed somewhere else this trip. To make things better upon check in, they said they would gibe me an upgraded room. When I entered the room, it wasn't finished being cleaned, so it was back down to the desk. Then then gave me an even more upgraded room. The restaurant isn't completed yet either. The staff was good but if you are expecting a great experience, I would wait a few months.