I stayed here for 8 days for business. When I first checked in, the hotel started at 4.5 stars out of five. By the time I left, it was 2.5 stars. This review is one of the longer ones, but if you are staying here for the length I was, I think it's nice to know what to expect.
Pros:
1. Staff went above and beyond to help you with anything. They always had a smile and were super friendly.
2. The towels were so soft!
3. Bed was so comfortable - I could have stayed all day in them!
4. Free wireless internet.
5. Small microwave and mini-fridge in the rooms.
6. Location - close to the mall, if you're looking for that type of thing.
Cons:
1. The number one thing that kept chipping the rating away was the cleaniless. As the week went by, I started to notice things, such as dirt and grime on the lightswitches or blond hair on the floor (my hair is black). This is the number one con, the rest of the list are small in comparison.
2. I know I said location is a pro, but it is a con. This is what started off the hotel in mind a half star off the five star rating. This hotel is somewhat difficult to get to from the airport. I went around in circles for 15 minutes the first 2 days I was there trying to find the correct exit off the highway. This is with a map and my GPS and MapQuest directions - and no, I do not have a bad sense of directions.
3. Breakfast food, when fully stocked, was average. However, it was inconsistent. Some days there was oatmeal, some days there was not. Some days there were breakfast sandwiches, some days they ran out (even at 6:30am!). They advertised cinnamon toast at the dining place, but never did I see any.
4. Along with breakfast, I like to read USA Today newspaper while I eat. Although they have this newspaper at this hotel complimentary for the guests, it arrives late (around 8-9am) and they are not placed outside your door. Most days, I had to grab the paper when I got back from work.
5. Rooms - although cozy for a couple nights stay, it was certainly beginning to feel real small by the end of my 8 day stay! Also, I read in a review that they had flat screen TVs. My room did not have that, and the connection to the cable was loose so that every now and then the picture would go fuzzy and I would have to reach behind the old boxed TV and wiggle the cable cord.
Like other reviewers have commented, I am not sure what other hotels in the area is better. Plus it's the only Marriot in the area and I am a member. I probably will give this hotel another try when I come back for business. Hopefully the rooms are cleaner. If not I will have to go elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC