We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ritza Hotel – reviews, photos

4.0 of 5
Sts Konstantin and Helena, Saints Constantine and Helena 9006, Bulgaria
Hotel amenities
Ritza Hotel
3.5 of 5 stars 13 Reviews
Which Saints Constantine and Helena hotels are on sale?
See hotels
Write a Review

13 reviews from our community

    Trip type
Traveller rating
    3
    2
    5
    3
    0
Date Rating
Oxford, UK
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
63 helpful votes 63 helpful votes
“OK - but not great.”
2 of 5 stars Reviewed 2 October 2008
4
people found this review helpful

We stayed a week in a double room - which was two single beds pushed together. The beds weren't made - but we were given clean sheets and towels each day. The room was tidy - but basic - the bathrooms look like they have recently been refurbished though. Unfortunately the weather wasn't good whilst we were there - it was cold and wet (we won't blame the hotel for that!!), and the heating didn't work in the room. Also despite the hotel being half empty we were given a room overlooking the main road rather than the pool. The pool itself had been left uncleaned - I guess because it's the end of the season - so wasn't usable even on the nice days. There were a number of sunbeds around it though - and I'm sure its quite pleasant mid summer - though could be a little crowded i would think if the hotel was full. We didn't try the indoor pool but it did look clean - if a little small. The "fitness" equipment was one rather sad exercise bike and a weights bench on the edge of the indoor pool. The jacuzzi wasn't working - neither was the Sauna - both of which you had to pay extra for if you wanted to use them anyway. The "sky bar" is a small dark smoky room on the top floor with seeming no windows........we checked it out on arrival and decided not to return. The bar in the main resaturant only seemed to be open during the evening meal service. The breakfast was OK - but the choice was a bit limited - and if you want any of the cakes or pastries be sure to be there before 9am. Also dishes, and bread, etc kept running out and not being replaced unless you asked. Then the coffee machine broke down! The breakfast room is also quite small and we had to wait for a table - even in the quiet period. We had a late flight home and asked if we could keep our room on - we were told that we had to check out by 12noon - but they would store our bags. Fortnately it wasn't raining because public areas in the hotel are limited to the restaurant and the small reception - and we didn't fancy spending 6 hours plus hanging around there. To top things off we were presented with a bill for our accomodation on the last day - despite booking through an agent. We were told that the agent had only taken our credit card details as confirmation - and hadn't charged us - which turned out to be true. That in itself wasn't a problem, although it would have been nice to have been told in advance - the problem was that the hotel would only take cash!! After a bit of panicing - and no help at all from the hotel - we managed to withdraw enough cash from several cards from the cash point in the town - which was taken without so much as a thank you by reception. The resort itself is fine - in good weather - unfortunately in poor weather the choice of restaurant is limited as most are outside - but we did find some gems. The local food is good and cheap - as is the wine and beer. Activity is also limited in bad weather as everything is outside. The buses in to Varna are regular and cheap - also into Golden Sands - which is much more commercialised (and not to my taste at all). One big downside is that everyone smokes in Bulgaria - the hotels, the restaurants - everywhere. Overall I would happily return to St Constantine - though I might go earlier in the season as a lot of things had already shut down for the year. I wouldn't return to the Ritza hotel.

  • Liked — Cheap
  • Disliked — Small and smoky
  • Stayed September 2008, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask HolidayJunkieCH about Ritza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bolton
Senior Contributor
35 reviews 35 reviews
Reviews in 15 cities Reviews in 15 cities
51 helpful votes 51 helpful votes
“Poor Food”
3 of 5 stars Reviewed 21 September 2008
4
people found this review helpful

Just returned from two weeks holidays at the Hotel Ritza we were on a half board basis. The hotel in general was clean and the bedroom was spacious and contained everything you need. There was a nice swimming pool but facilities were poor and the sky bar on the top floor was very quiet and we only went in when the weather was poor.

However it was not a joy to come down to breakfast or dinner as the food was so awful. I think the eggs at breakfast were prepared the night before as they were like rubber. There was the usual cereals ham and cheese rolls etc which was fine. Dinner was not very appetizing same salad most nights, soup not very warm, chicken was the only thing most palatable most nights. The staff however were fine friendly and helpful, no complaints of any of the staff.

We were in Bulgaria last year in Sunny Beach and the same thing happened at The hotel Golbus. I think that in the future if we return to Bulgaria we will stay on a bed and breakfast basis as most of the restaurants have excellent meals and very reasonable.

Stayed September 2008
Was this review helpful? Yes
Ask gordann about Ritza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sussex
1 review
2 helpful votes 2 helpful votes
“Not goin back, no atmosphere”
2 of 5 stars Reviewed 13 July 2007
2
people found this review helpful

Just returned from the Ritza, room was clean but small and on the front street facing a building site. If you want it quiet this the place, nothing much happens. Food was average, Sky bar is a claustrophobic room with one little door on to a roof ledge ,even the Rep suggested giving it a miss. Definitley will not be returning. This hotel needs some serious change in my opion to make into a holiday environment.

  • Liked — leaving it
  • Disliked — too many many to mention
  • Stayed July 2007, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Hartofgold about Ritza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Saints Constantine and Helena hotels

Grifid Hotels Club Hotel Bolero
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d619599?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Solaris Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d628706?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Gloria Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d498462?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Motivi
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1676293?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Roussalka Hotel
3.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d498513?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“best hol ever!”
5 of 5 stars Reviewed 12 July 2007
3
people found this review helpful

My partner and stayed at the ritza hotel on our first stay in Bulgaria. We were very happy with the hotel as it was more secluded than the others and things like the pool were very private (hate bathing in a pool looking out onto the beach or road, horrible!) The food was great, i am a veggie and had no problem, had eggs and toast in the morning or some nice musli or fruit. The staff were very friendly and the rooms were very clean. Sometimes when we came up after they had cleaned it there would be little towel swans! When we got the hotel late after our flight they had prepared a platter of food for us. Little things like that made our visit intimate and enjoyable...You will love it if you want a relaxing break.

  • Liked — The customer service
  • Disliked — lack of gym, not that i cared that much!
  • Stayed June 2007, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask drumsgemma83 about Ritza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
1 review
6 helpful votes 6 helpful votes
“going back”
5 of 5 stars Reviewed 28 July 2006
6
people found this review helpful

I thought this hotel was perfect. The owner (boss lady) was very nice. Staff couldnt do more for you. The rooms were always clean and were done daily. Seperate balconys well apart which i liked. Hoping to book the same room for next year, looks onto the front street.
We enjoyed our holiday very much.
Mr Mrs Reid
Edinburgh

  • Liked — The Service from staff
  • Tips/Secrets — stay at the Ritza
  • Stayed July 2006, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask glakit about Ritza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Ritza Hotel also viewed

Romance Hotel
4 of 5 stars 26 Reviews
Saints Constantine and Helena, Varna Province
CHECK RATES! ABS:HotelCheckRates-d645859?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Grand Hotel Varna Resort & Spa
3 of 5 stars 75 Reviews
Saints Constantine and Helena, Varna Province
CHECK RATES! ABS:HotelCheckRates-d678241?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sirius Beach
3 of 5 stars 21 Reviews
Saints Constantine and Helena, Varna Province
CHECK RATES! ABS:HotelCheckRates-d557472?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 33 hotels in Saints Constantine and Helena, ranked by popularity »

Been to Ritza Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Ritza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing