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Hotel Mura – reviews, photos

4.0 of 5
Albena beach, Albena 9620, Bulgaria (Formerly Albena Beach Club)
Hotel amenities
Hotel Mura
Ranked #8 of 33 hotels in Albena
3.5 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    17
    23
    4
    9
    9
Date Rating
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Truly Awful, Don't go here!!!”
1 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

An awful hotel, unless you are looking for a very cheap and (un)cheerful holiday. Both pools are just about big enough to have a bath in, and there is a charge to go in the jacuzzi. They tried to charge us for orange squash (not even juice) at breakfast, despite the all-inclusive tag. We were told it was 4 star all-inclusive, only to get there and find out it was 3 star and you had to pay extra to become all-inclusive. The wet-room (shower area) flooded the whole floor, and left deposits of dirty soapy water all over: the bedroom floor was lino, so wet feet left the bathroom area to be met with a dusty hard surface.... quite a challenge to feel clean. Hot food was uninspired, and involved a lot of queuing. Bedroom walls very thin, so expect noise.

Room Tip: Avoid ground floor, on the route to the restaurant, very noisy!
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  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask crotwig about Hotel Mura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“We'll be back!”
5 of 5 stars Reviewed 12 September 2011

Accomodation, food, pool, the sea, everithing was wonderful! Clean hotel, nice staff!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ioannadumitrache about Hotel Mura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great place and we had a great relax from a busy year”
5 of 5 stars Reviewed 11 September 2011

September was my first time for relax this year and I yearned for it. I have stayed 1 day in Gergana hotel earler this year and wanted to be back. We booked Mura (there are 3 hotels in a complex - Gergana, Mura, Slavuna) for the better price and practically using the same amenities.

We loved so much our stay in Mura and found no significant difference with Gergana. We had an apartment with a fantastic view to the see and the forest on the left side. The best room i could imagine in a beach hotel.
What i liked:
- the hotel is right on the sand. There is noting between you and the see. Clean, calm warm see and white gentle sand.
- reception - veery nice and friendly staff. doing extra efforts whenever they could.
- animation - my 3 year old kid was busy all the day leaving my time free. They are also very responsible and will take care for every kid, not only play games. There is sports program for the adults also - my husband loved the beach volleyball.
- food - if you are like me and always go at the last moment for a meal, don't worry, there is still plenty in the restaurant :) The food was greatly delicious and very abundant. There is also fresh from apples all the time. You can eat practically the whole day. After breakfast close in the restaurant, the snack bar opens, then the luch, then the pizza bar, then the dinner, than you start thinking for joining the step gymnastics.
- the bars - both alcohol and juices drinks are included in the all inclusive package and there are several bars to use.

In summary, great vacation and we will surely be back

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MarianaSofia about Hotel Mura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
2 helpful votes 2 helpful votes
“it was the best otel and we'll be back”
5 of 5 stars Reviewed 1 September 2011
2
people found this review helpful

well, it was very interesting in this hotel . The personal was incredible and the rooms were excellent . But the best in the hotel was the food. There is a place where is food for children. I love this hotel and in 2012 we'll back

Room Tip: well , i think the bes room is 124 becouse in front the room you can see the sea
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kalina006412 about Hotel Mura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
“We already dream of our holiday in Mura next year!!!”
5 of 5 stars Reviewed 31 August 2011

We-my family (two kids and my husband) and I have spend a wonderful holiday in Mura! The hotel is renovated-it is clean and new inside, the staff is very nice! I got a surprise from these wonderful people- on my birthday they did this day the most special one for me! Special thanks to Galia, Katia, Neviana, Niki and all the wonderful people that work there! I hope that next year we will meet each other again!!!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask a_friend_111 about Hotel Mura
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Additional Information about Hotel Mura

  • Albena Beach Hotel
  • Albena Beach Club
Address: Albena beach, Albena 9620, Bulgaria (Formerly Albena Beach Club)
Price range (per night):* INR4,362 - 6,543

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