this hotel we have stayed at 3 times and have booked to go again in 2009 the staff are brilliant nothing is to much bother the resort is fantastic as well as the beach a short walk from the hotel. the breakfast is basic but plenty of variety and lots of it rooms are small but who spends 1/2 weeks in their room ? dan and the other bar staff we love fantastic company and are always upset to leave overall one fantastic place

third visit to albena but first stay at this hotel. We found it very welcoming and the staff friendly and helpfull. Will definately go back next year!

A shabby, basic and budget type of hotel in desperate need of modernisation. Our room (6th floor) was clean but small and had a balcony with distant sea view. No aircon and very hot at night. The constant thump thump of local discos etc reverberated around the adjacent hotels in varying degrees of intensity and up to 4.00am on occassions. The shower was good and hot but the bathroom was stuffy and hot with the door shut. Hotel staff were pleasant and helpful but breakfast at the nearby Dormostor hotel was a nightmare.

A huge depressingly dismal dining room, very hot with no aircon, dirty, uncleared tables, queues to get a seat, surly unsmiling staff who could not cope, loud music blasted from a music system and general decor from a sixties student halls of residence. Hygiene standards questionable with dirty cups, plates and cutlery, all of which kept running out so you were forced to stand and wait for the means to collect your breakfast. A good choice of food but with little labelled in English. Coffee machine with no English instruction.

A really 5th rate and unpleasant experience. It seemed to be full of Russians and Romanians who appeared to accept this treatment as the norm. They have a long way to go to bring this shambles up to a 3 star UK standard.

The hotel is friendly, clean, in an ideal spot near the beach and the bars, my balcony had a wonderful sea view, and everything was perfect.