We've stayed at this Inn every year for quite a number of years, and we were very disappointed this time. The pool was great, but every hot tub had broken jets (some had no jets working at all!). Rooms are surface clean, but there are cracks in the bathroom and worn areas on the rugs. Light bulbs burned out, the fake trees need some dusting, and very dirty waffle and pancake makers in the breakfast area. Looks like it needs some TLC and some staff that cares about the customers - come on people, smile or talk when we talk to you! We won't be back.

At first glance this hotel seems very nice, which is partly true. Beds were comfortable and plush but that was it. The ceiling had many brown water damage streaks and spots, TV screen was all smeared from someone "attempting" to clean it, nail polish had been painted on the nightstand, 2 towels in the bathroom were dirty even though they were folded on a clean stack, we only had one washcloth, and the shampoo/conditioner etc. was partially used. Not worth the price this place charges.

We are seasoned travelers. I travel for a living staying in various types of hotels. I stay in hotels about 10 days a month.

We stayed here about 8 years ago and it was good back then... Stayed here in July 2011 for thankfully just 1 night.

The room was dirty. Bandages in the bathroom. I don't think they've swept the floor or dusted in days. There was a ring of dirt around the bathtub. I didn't even want to step in there to shower. It was horrible. The bathroom was a mess.

The "AC" did not work. Yup, super hot out and NO AC. We bought some fans from Wal-Mart and got the room down from 78-75. Was so hot we could barley sleep.

The beds- 1 of them didn't even have a sheet. When we called down to the front desk they brought us up a wrinkled ball of a mess of a sheet. We had to smell it to make sure it was even clean then we had to re-make the bed ourselves.

Hot Breakfast????? Where? There was waffles and pancakes. Not the "hot breakfast" we thought. Spend the extra money and stay at the Holiday Inn express and get a REAL hot breakfast. The Oj was so watered down, it barley looked like OJ.

5 hot tubs? Only 3 were working. The others were drained and not working. 2 pools. Wait.... You mean 1 pool with another pool right next to it that's smaller than a king sized bed.

The location is great and that's the only thing this hotel has going for it. There is also so many hotels on 32nd ave to stay at.

Please do not stay here. It's past it's prime. Front desk is not helpful (as hotel was full). Misleading advertising. Stay somewhere else. Run down dirty place to stay.

Disgusting.

What a nightmare! Glad to get home for some rest. What is it with the parents who think they can just let their children run loose along the the corridors and the central atrium at 6AM.
GO TO A CAMP SITE let the rest of us enjoy our stay.
We will not be back.