I arrived around 1pm to see if I could check in, and the lady at the front desk Jen, was more than helpful. She checked me in early even though I anticipated I would have to wait. I took my things to my room and it was so inviting. The room was very clean. But to my dismay I came back up to the lobby area to meet a friend, and the other front desk girl must have just been getting in at 4. She was yelling at Jen, and every other word out of that young girls mouth was a swear word. I came down later that evening to ask about rates for future stays and I noticed the young girls name was Kristen (director of awesomeness). Not very professional in my opinion. I would most definetly come back to stay if this young girl is not here!

It seems like everything in Fargo is a little run down and this hotel is no exception, not that its terrible or anything but it is a tad rough. I've actually stayed in this hotel several times and I'd probably return again but it's definitely nothing to get excited about, that's for sure.

The biggest problem I have with it is the room maintenance, it seems like practically everything in this hotel is jerry-rigged together. In my last stay the toilet broke and wouldn't flush, the sink didn't drain properly, parts of the fridge kept falling off, most of the lamps didn't work, I mean this place is held together with duct tape and chewing gum. I'd seriously doubt the owners have reinvested one single penny back into the hotel since it was built in the 1980's?? 1990's??

Also, I wouldn't exactly call this the cleanest Choice Hotel I've ever stayed in, it wasn't filthy but if the owners don't take any pride in their hotel its hard to expect the housekeepers too either.

On a positive note the beds are very comfortable here and one of the big reasons I keep coming back. Also, the location is good as well, easy access to a lot of shopping and dining options.

Overall, this hotel is just OK, I still rather stay there then the Econo Lodge or Comfort Inn next door as those hotels look even rougher. I originally booked the Econo Lodge but I dove up and saw a bunch of dirtballs hanging out the windows and precisely canceled that and booked the Comfort Suites instead. Not that the Comfort Suites is the Trump Tower or anything but it's not nearly the dump the Econo Lodge is.

I WAS CHARGED $79 FOR MY LEFT BEHIND PILLOW!!!! I am from Winnipeg and took a trip out to Fargo with my boyfriend and another couple. We really enjoyed our stay but upon leaving I remembered that I forgot my pillow in the room. I called back on way my home to ask them how much it would cost to ship it back (told them not to rush and send it for as cheap as possible) - I was quoted $12 but in the end was charged $79. The manager denied that his staff would ever quote me that cost and refused to pay for his own staffs mistakes. He was rude and could care less about the customers. Same goes for corporate office, sounds like this hotel is unaware of their own slogan "OUR CUSTOMERS COME FIRST" I will NEVER stay there again and I WILL TELL EVERYONE NOT TO EITHER!!!

We were staying in Fargo due to a family funeral. The Hotel manger was extremely sensitive to our situation and gave us a very good rate. When we arrived the manager was working at the front desk and he was extremely engaging, courteous and helpful. The hotel was in a good location right down the street from the mall. That came in handy as we found out that in our hurry to pack we didn't bring everything we needed for the trip and had a little shopping to do. Our rooms were very spacious and clean and the bed was one of the most comfortable I've ever slept in. The swimming pool was nice but the hot tub kept breaking and the manager needed to keep fixing it for us. The breakfast was pretty good as well. When I stay in a hotel the two most important things to me are the quality/cleanliness of the room and how friendly/helpful the staff is. This hotel certainly isn't 5 star, but in our opinion it scored high where it matters and was an excellent overall value.