January 31st I hosted a 70th Surprise bday party for my mom and her husband. We had 32 guests (some had rooms overnight and some not). We reserved one of the ballrooms, a DJ and the magnificent talents of the staff at Hawthorne. This was a 4-course meal that began with a circulating wait staff with appetizers during a pre-happy hour. Every detail was seen to from the elegant hand-picked tablesettings (way to go Steven!), the lovely fresh centerpieces (cudos Donna) to the 5-star meal presented by their new chef. I like to think of myself as somewhat a connisseur of foods and the like and this display was unrivaled. Bambi the head bartender along with her more than capable co-workers provided a festive and professional 'libation station'. Gail the catering director/coordinator saw to everything from the front door to the back. She was accessible from the first to the last stages of the planning and execution of this wonderful evening. The rooms were well appointed accommodating the needs of my guests from sleeping arrangements to pet kenneling. Fees for all aspects were reasonable and service appropriate. I highly recommend this location for business, casual or formal gatherings. Thank you to all of the staff at Quality Inn and Suites 2008 Hawthorne Rd. Winston-Salem, N.C. for the extra efforts that you see as 'part of the package'. Sincerely, L.W. Gilley

This was the worst hotel experience I have ever had!!!
Do yourself a favor, and go to one of the numerous places over the road instead (if you want a GOOD, QUIET night sleep that is).
Firstly, the hotel advertises wireless internet, but funnily enough, this does not work. After spending over an hour on the phone to the people at the "internet help number' we were none the wiser, and still internet-less.
They insisted it was an issue with our (new, built in modem) laptop,. This is UTTER RUBBISH as this same laptop has worked at 25 different wireless internet hotels on the 25 days previous to arriving at this hotel.
And, funnily enough, it is working now the very next night 200 miles down the road, in Virginia at the next hotel.
The second issue is more major, and should become blantantly obvious to everyone staying here pretty quickly. Close the door and listen. THAT NOISE is air rushing in over the top of your door. You can feel it. Not to mention, hear it. IT IS VERY LOUD, sounds like a broken fridge, or a rattly truck parked under your window. And, no you cant stop it. Try it now. Open the door....noise stops. Close the door.....listen!

We did not get a wink of sleep for our $$, and neither did other guests if the sleepy faces we saw this morning is any indication. Not to mention the people walking up and down all night, nor the numerous doors rapidlyopening and closing as others tried to also stop this NOISE.

Please, please please do yourself a favor and DO NOT STAY HERE IF YOU WANT A GOOD NIGHTS SLEEP.
Go over the road instead.

For the price it was very adequate and reasonable lodging. The staff was helpful, the room was clean, the location was fantastic, the place was very quiet with an excellent continental breakfast. I had a positive experience and wouldn't hesitate to stay again.

Okay, so I had to stay at this same hotel, booked by my company two weeks after I wrote my first review. I was not pleased but was willing to give them another chance. The first problem began when I was put into a smoking room when my reservation clearly stated non-smoking. I was told that they could move me but it wouldn't be until the next night because they were already booked up. I stayed here for 2 nights total this time. The smell of stale smoke in the room was atrocious, the shower had a broken wall that you could see down to the the drywall, there was paint in the tub as if someone had washed it off and it didn't go down the drain, the chairs were stained, the lamps didn't work or were not plugged in, not to mention the same horrible internet connection. There was even a router on the floor in a jumbled pile or wires and cables but it was not working. There was no menu on the television in which to rent movies like our room two weeks ago had. There was no construction this time but the room for $75 paid for by my company was not worth the hassle. Next business trip to Winston-Salem, I'll be staying elsewhere.