This was the worst hotel experience I have ever had!!!
Do yourself a favor, and go to one of the numerous places over the road instead (if you want a GOOD, QUIET night sleep that is).
Firstly, the hotel advertises wireless internet, but funnily enough, this does not work. After spending over an hour on the phone to the people at the "internet help number' we were none the wiser, and still internet-less.
They insisted it was an issue with our (new, built in modem) laptop,. This is UTTER RUBBISH as this same laptop has worked at 25 different wireless internet hotels on the 25 days previous to arriving at this hotel.
And, funnily enough, it is working now the very next night 200 miles down the road, in Virginia at the next hotel.
The second issue is more major, and should become blantantly obvious to everyone staying here pretty quickly. Close the door and listen. THAT NOISE is air rushing in over the top of your door. You can feel it. Not to mention, hear it. IT IS VERY LOUD, sounds like a broken fridge, or a rattly truck parked under your window. And, no you cant stop it. Try it now. Open the door....noise stops. Close the door.....listen!
We did not get a wink of sleep for our $$, and neither did other guests if the sleepy faces we saw this morning is any indication. Not to mention the people walking up and down all night, nor the numerous doors rapidlyopening and closing as others tried to also stop this NOISE.
Please, please please do yourself a favor and DO NOT STAY HERE IF YOU WANT A GOOD NIGHTS SLEEP.
Go over the road instead.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 September 2009
Thank you so much for staying with us. I deeply regret your experience. We have recently updated our wireless internet system. Our property had to over come some challenges being we are a solid concrete building. I know that our future guest's will appreciate the new system. We took our guest's comments and have made some great improvements to the property. Including fixing some doors that were not sealing properly. We pride ourselves on offering clean, comfortable accommodations. Our location, amenities, and value are one of the best in the area. I hope when you visit Winston Salem in the future you will stop in to check out our new improvements. We are committed to your satisfaction
Safe Travels,
Anthony Stewart, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC