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Fairfield Inn Winston-Salem Hanes Mall – reviews, photos

2.5 of 5
1680 Westbrook Plaza Drive, Winston Salem, NC 27103
Hotel amenities
Fairfield Inn Winston-Salem Hanes Mall
Fairfield Inn Winston-Salem Hanes Mall
Fairfield Inn Winston-Salem Hanes Mall
Fairfield Inn Winston-Salem Hanes Mall
Fairfield Inn Winston-Salem Hanes Mall
Fairfield Inn Winston-Salem Hanes Mall
Ranked #11 of 40 hotels in Winston Salem
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    17
    11
    7
    3
    0
Date Rating
Great Falls, Virginia
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Hit all the right buttons!”
5 of 5 stars Reviewed 9 February 2012

As a first-time guest at this property, we were looking forward to a new experience -- and it was just great! Check-in was prompt, friendly and efficient and we were offered two cold bottled waters to take up to the room. A nice touch (most Fairfield Inns do that, but never-the-less, nice). The hotel public areas were spotless, as was our toom (521). Although we looked out over the freeway we heard no noise. The TV (flatscreen) had many cable choices, the bed was great and the layout was well thought-out. Mini-fridge, microwave, etc.

On Tuesday and Wednesday evernings, they offer a "reception" -- cheeses/crackers, vegetable platter, nachos, popcorn, peanuts, beer, wine and soft drinks. Just perfect!

There was a 2 computer business center with an excellent printer - fast and efficient connections.

Breakfast was a standard Fairfield Inn selection - something for everyone! Jimmy Dean sausage/egg/cheese biscuits, yogurt selections, fresh fruit and a waffle station. Also oatmeal, dry cereals, bagels and English muffins.

Check out was a breeze and no issues with the room charge. Easy access to I-40 - what's not to like? We will be back, for sure!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, VA
Top Contributor
91 reviews 91 reviews
Reviews in 55 cities Reviews in 55 cities
17 helpful votes 17 helpful votes
“Very Clean, Well-Maintained, Great Staff”
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

While this is not a new hotel, it has been extremely well maintained, and is Very Clean. The bed was very good and the pillows were fine. The most notable positives of this hotel were how clean it was and how friendly the staff was. The carpeting in the room and halls looked new, but when we asked about any recent renovations were told everything was actually several years old. The staff obviously takes pride in how well-maintained their hotel is. Lighting was good as was the seating, and the shelf space in the bathroom was very good. Shelf space for luggage, however, was somewhat limited. The only negatives were the paper-thin towels and the wimpy shower. We noticed that one of the breakfast offerings was prepackaged oatmeal that we could microwave. Another Fairfield Inn where we stayed recently had oatmeal available that appeared to have been slow-cooked, and which was very nice and thick --- something that was probably unique to that particular hotel, but would have been nice to have in this one. Overall, this was a very pleasant place to stay --- handy access right off I-40 as well as 40 Business, and close to many amenities. And the price was right, especially relative to other nearby hotels.

Room Tip: Rooms on the back of the hotel face I-40 and could be noisy, although we didn't notice any road...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, Tennessee
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“awesome room and location”
5 of 5 stars Reviewed 23 December 2011

again an awesome bed very comfy great staff great location to many places to choose from to eat

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AL
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Several problems, not up to Marriott standards.”
2 of 5 stars Reviewed 28 November 2011

Pros: location, helpful staff, good breakfast selection.
Cons:
- toilet stops up easily,
- front light full of spider webs, also flickers when first turned on.
- noisy refrigerator
- breakfast seating area insufficient

Considering that price was $99 compared to $53 at Micro-tel, you would not expect so many problems.

Room Tip: - Any traveler with Epilepsy may want to look elsewhere, since main bedroom light flickers. This is...
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forest, Virginia
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“Best Fairfield Inn”
5 of 5 stars Reviewed 17 November 2011

This is the best Fairfield Inn I have stayed at. It's spotless, the front desk help is always great on the phone and in-person, and the rooms are spacious. The king rooms even have a couch like a suite but they just don't have the wall to seperate the couch from the bed which is ok by me. A couple of nights during the week, they even offer a manager's reception with beer & wine with snacks. The hotel is also next to a Red Lobster restaurant you can talk to as well a host of other restaurants you drive to in a just a few minutes and the Hanes Mall is just across the street.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Fairfield Inn Winston-Salem Hanes Mall

  • Fairfield Inn Winston Salem
  • Fairfield Winston Salem
  • Winston Salem Fairfield Inn
  • Winston Salem Fairfield
Address: 1680 Westbrook Plaza Drive, Winston Salem, NC 27103
Price range (per night):* INR5,256 - 6,207

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Fairfield Inn Winston-Salem Hanes Mall
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