We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended StayAmerica Winston-Salem - Hanes Mall Blvd. – reviews, photos

2.0 of 5
1995 Hampton Inn Ct, Winston Salem, NC 27103
Hotel amenities
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Ranked #30 of 40 hotels in Winston Salem
3.0 of 5 stars 9 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

9 reviews from our community

    Trip type
Traveller rating
    2
    0
    1
    4
    2
Date Rating
north carolina
1 review
“a true home away from home”
5 of 5 stars Reviewed 27 September 2011

If you want a great room at a great price and want to feel like you area at home then you gotta go here. melissa will greet you like you are an old friend or family member and be more helpful than i can express. the place is great. i travel extensively and have stayed at a lot of motels and this one tops the mall. the location is perfect. there is easy access to I-40, you are within walking distance of the mall..every kind of restaurant you could possibly want..speciality shoppes..pharmacys. you name it and it is right there. give it a try and say hello to melissa for me. safe travels to you all.

Room Tip: no tip needed.. they have nothing but good rooms.
See more room tips
  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rvclark about Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Beware of Evening Shift Front Desk”
2 of 5 stars Reviewed 8 May 2011
1
person found this review helpful

The manager was very pleasant and helpful........ the weekend evening front desk staff person was terrible, rude, discourteous, very unprofessional! I will never stay here again!

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask TravelsSouthWeekly about Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Winston Salem hotels

Hampton Inn & Suites Winston-Salem / University Area
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1656126?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sleep Inn Hanes Mall
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d100837?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Henry F. Shaffner House
4 of 5 stars
Show Prices ABS:HotelCheckRates-d80751?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hawthorne Inn and Conference Center
4 of 5 stars
Show Prices ABS:HotelCheckRates-d126028?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
SpringHill Suites Winston-Salem
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1485127?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Lookout Mountain-Chattanooga, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Excellent Value - Exceptionally Clean & Quiet - Close to Everything!”
5 of 5 stars Reviewed 2 January 2011

Easy access off and on the Interstate with vast amounts of stores, restaurants, fast food, gas station establishments, etc. all around. Perfect for an overnight stop or extended stay. Despite claims by other reviewers...I found the room and bathroom exceptionally clean. Nothing was out of place and the tub and mirrors spotless. Check-in & Check-out staff were congenial and helpful. Could not have had a better stay and the price is more than reasonable...in fact a real bargain. You can't miss here.

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Pelham1861 about Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moyock, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“In our opinion, DON'T STAY HERE!”
2 of 5 stars Reviewed 29 November 2010

1st PROBLEM: reservation made via telephone with email confirmation which was not received until calling back to discover email address wrongly entered. Ah, those things happen - or do they?
2nd PROBLEM: room reservation made based on website pictures of renovatated rooms, which we were supposedly in, was not nearly as presentable as the pictures we reviewed online but appeared to be otherwise clean so we stayed.
3rd PROBLEM: extended original reservation for two days after arrival, day by day. No problem 1st day extended. 2nd day was shocked when 2 women and a small boy unlocked & entered our room. Said front desk had assigned room to them. Confirmed room nr with them (same room nr) and told them there had obviously been a mistake as we were still in the room. All of us were embarrassed.
4th PROBLEM: WRT 3rd problem, was more or less accused of not extending for 2nd day by on duty manager and basically ordered to return to front desk to re-register for "additional" day. The on duty manager only backed off on his accusations when I reminded him that rooms vacated are supposed to be cleaned before being reassigned to anyone else. If the housekeeping crew had attempted to clean the room they would have found our belongings therein, stopped any further intrusion, and would have reported same to front desk. That never happened. When I returned to room around 5:15 PM our baggage & other belongings had not been touched. The room had not been touched by house cleaning folks and front desk had not been told that there was still someone's "stuff" in the room, hence the room reservation had, in fact, been extended but subsequently rented to someone else.
5th PROBLEM: Slide-in door keys at this motel are a bad security risk in my opinion. I won't go into the why and what for in great detail, but keys being issued to current occupants and subsequent occupants simultaneously, can be a serious security problem. Not a really big problem if you're in the room but a potentially bad one if you're not. Much more modern keylock system needs implementation.
6th PROBLEM: Minor compared to the above. Don't count on the "wireless" internet connection working. I spent more time trying to get on the net than I could thereafter use it. I'd see 5 bars signal strength on the motel network but only two or three, at best, if and when I could connect. We frequently lost the lash-up once established. Another area for improvement in this day and age.
BOTTOM LINE: In our opinion, DON'T STAY HERE!

  • Stayed November 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask JPA89 about Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nc
1 review
“No Customer Service”
2 of 5 stars Reviewed 1 November 2009

Travel on long-term assignments all year. Was in need of accomadations in Winston. First the reservation was wrong & to "amend" for their error they let my 11 pound dog stay on the first floor because pets are only allowed on the third floor - told dog's stay would be free but they charged the card the $150 fee and denied saying it would be free,. Of course the room didn't have heat, then 3/4 weeks the room did not get clean, (you have to ask for towels because they give you 2 for a week), the sink handle came off in my hand (and no evening maintenance staff) and then the door lock wouldn't work for three days. Inquired with the manager about upgrading to one of the three suites, first she denied speaking with me, then she said no monthly rate available. For the two months I've been here, 2 of the 3 suites have been vacant and with all the local competion, they will stay empty. The manager is rude, flipant and incompetent. She is arguementative and has no common sense.

  • Stayed October 2009, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask interimadministrator about Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Extended StayAmerica Winston-Salem - Hanes Mall Blvd. also viewed

Hampton Inn Winston-Salem - I-40 / Hanes Mall
4.5 of 5 stars 71 Reviews
Winston Salem, NC
Show Prices ABS:HotelCheckRates-d100830?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Microtel Inn - Winston Salem
4 of 5 stars 59 Reviews
Winston Salem, NC
Show Prices ABS:HotelCheckRates-d235364?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
La Quinta Inn & Suites Winston-Salem
4 of 5 stars 62 Reviews
Winston Salem, NC
Show Prices ABS:HotelCheckRates-d100818?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 40 hotels in Winston Salem, ranked by popularity »

Been to Extended StayAmerica Winston-Salem - Hanes Mall Blvd.? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Extended StayAmerica Winston-Salem - Hanes Mall Blvd.

  • Extended Stay Winston Salem
  • Winston Salem Extended Stay
Address: 1995 Hampton Inn Ct, Winston Salem, NC 27103
Price range (per night):* INR3,747 - 6,319

Owners: What's your side of the story?

If you own or manage Extended StayAmerica Winston-Salem - Hanes Mall Blvd., register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Extended StayAmerica Winston-Salem - Hanes Mall Blvd.
Show the lowest price for this hotel (from our partners)
Show Prices