When we checked into the hotel, we were disappointed to see that it is actually a motel, with separate entrances for each room.
We were given a smoking room, although we had booked a non-smoking room. As soon as we walked into the room, not only did it smell like a smoking room, but we were disgusted to find that the carpet was damp under our feet.
Also, the inside of the door was dirty, there were cigarette butts and matches in a pile next to the bed, and there were spider's webs in the room. The bathroom was equally dirty- there was some foreign substance smeared all over the bathroom door. There were hairs in the bathroom, and the bathroom was poorly painted.
Things got even worse when we went to go to sleep-. The covers felt damp, and there were no fitted sheets on the bed. We had a king bed, and there was simply a queen flat sheet spread on top. The sheet was yellow, had other stains, and had small holes in them. It was so disgusting I wrapped myself in my husband's overcoat and slept on TOP of the bed.
We called the front desk to report, but they said they had no other sheets. It was so late we had no other choice, plus we had prepaid our stay, and tried to find rooms in another hotel, but every hotel was booked for our stay.
So anyway, the next day we filled out the "room needs attention slip" and handed into the front desk. They agreed to fix the problems.
When we arrived back at the hotel the afternoon, none of the items had been corrected. We went back again, and talked to the manager. She seemed sort of upset and was not professional at all.
I asked her, "I can't believe the hotel doesn't have fitted sheets? This is ridiculous!"
We went to eat and let her know the problems better be fixed by the time we got back. When we got back---it was a miracle. She had managed to find clean fitted sheets after all, and left them on the bed.
However the room still had not been cleaned. So I bought cleaning supplies and cleaned the room myself.
It was BY FAR---the WORST hotel I have ever stayed in, and I reguarly stay in hotels 2-4 times per year in different cities.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC