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Hampton Inn Winston-Salem - I-40 / Hanes Mall – reviews, photos

2.5 of 5
1990 Hampton Inn Court, Winston Salem, NC 27103
Hotel amenities
Hampton Inn Winston-Salem - I-40 / Hanes Mall
Ranked #2 of 40 hotels in Winston Salem
4.5 of 5 stars 71 Reviews
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71 reviews from our community

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Date Rating
North Carolina
Top Contributor
129 reviews 129 reviews
Reviews in 74 cities Reviews in 74 cities
135 helpful votes 135 helpful votes
“It's a Hampton off an interstate - but it works”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

This is a Hampton off an interstate - I assume you don't need to know what a Hampton is like - they are all the same. This one is a little tricky to get to - 3 or 4 lights from the exit - but not a proble. There are lots of shopping and restaurant options nearby. The hotel is exactly like every Hampton you have ever seen. However, the one savings grace is the larger king suite room. That is actually pretty nice and worth the money. It is much larger, nicer and has a far far better bathroom. There is a Hilton Garden Inn just down the road - also stayed there - I liked the Hampton better. Beyond that, it's a Hampton - it's fine for a night.

Stayed April 2011, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan Haugh, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review
9 February 2012
Thank you for posting about your stay at our property. Being compared to the newer Hilton Garden Inn, and preferred over it, is a great compliment! Being close to the interstate and all of the shopping, as well as dining, options has been a great benefit for our hotel. Our King Suites are also a great feature that helps to set our hotel apart from our competitors. The expanded living area, larger HD television, and jetted tubs make them great for business or leisure travelers looking to unwind. Thank you again for your comments, and we hope to serve you again in the future.
Bryan Haugh
Assistant General Manager.
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Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Terrific Hampton Inn -- highly recommend”
5 of 5 stars Reviewed 29 January 2012

We stayed at this property on a Saturday night while in town for a family event. Everything about it was a good experience. The front desk was quick and courteous; our rooms (we had 2 rooms -- a handicapped king and a two-queen room with a connecting door) were modern, well-appointed, clean and very comfortable -- great beds!). The property as a whole was clean and modern; the breakfast spread was plentiful, the proper temperatures, and very generous. Loved our stay and would definitely return the next time we are in W-S. Thanks Hampton Inn for a delightful stay!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bryan Haugh, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review
9 February 2012
It makes me so happy when I read that someone had a delightful stay! I'm glad that you liked our New Queen Beds. It's been a long time coming, but it has been so nice to upgrade them from our old two double beds. Thank you again for your amazing review and we hope to see you soon!
Bryan Haugh
Assistant General Manager
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Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“A Quick Overnight”
5 of 5 stars Reviewed 12 January 2012

We were traveling with three families. We made a quick stop for the night. The facilities were great. The Motel was quiet. The Contintental Breakfast was good. We left rested.

Room Tip: Outside pool was closed for the season.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bryan Haugh, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review
9 February 2012
Even if it was only a quick overnight stay, I'm glad that you found everything enjoyable. Something new that we have added to our hot breakfast is the new Hot Oatmeal which is served every day. This offers another quick and healthy option for our guests on the run. Thank you for taking the time to let us know how we are doing.
Bryan Haugh
Assistant General Manager.
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37616
Senior Contributor
29 reviews 29 reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
“Most Enjoyable...Thank You!”
5 of 5 stars Reviewed 15 December 2011

Every time we stay at Hampton Inn, we are not disappointed. From the check-in to the check-out, we encountered professionalism and employees happy that we are there.
The lady who worked the breakfast was most cordial and inquired if everything was fine. The rooms, the bedding, and the bathroom were clean and comforting. TV reception and internet service was very good.
On a green note, I am glad to see the use of CFL bulbs to save energy.
We have stayed at higher end hotels and many times we do not receive the level of service that we receive at Hampton Inn
Thank you every one at the Winston Salem Hampton Inn and a Merry Christmas!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bryan Haugh, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review
9 February 2012
Thank you for sharing the experience you had at our hotel. We are always looking for ways to upgrade our guests' experiences and you touched on a couple of things that we have recently done. We are offering HD television in all of our rooms as well as the free Wi-Fi. When we upgraded to our Perfect Mix Lobby we also increased our business center capacity and now offer four computers for our guests to use. As part of our Green Initiative, we are also offering recycling bins in the lobby in addition to the CFL bulbs you mentioned and other conservation efforts.
It's always nice when someone is able to pick up on the small things that our hotel is doing. Thank you again, and we hope to have you stay with us again soon.
Bryan Haugh
Assistant General Manager
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Charlotte, NC
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Convenient location, nice property”
4 of 5 stars Reviewed 28 November 2011

I stayed here while travelling for business. The hotel has been recently updated -- nothing overly fancy, but the standard Hampton Inn experience. Service was just okay, but I would stay here again.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bryan Haugh, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review
9 February 2012
I'm glad that you notice our Perfect Mix Lobby. It has really turned our public space into a great place for our guest to use and enjoy even outside of the typical breakfast hours. We would love for you to stay with us again in the future if you are ever in the area for business or leisure. Thank you for your review.
Bryan Haugh
Assistant General Manager
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Additional Information about Hampton Inn Winston-Salem - I-40 / Hanes Mall

  • Hampton Inn Winston Salem
  • Winston Salem Hampton Inn Hanes Mall
  • Winston Salem Hampton Inn
Address: 1990 Hampton Inn Court, Winston Salem, NC 27103
Price range (per night):* INR5,536 - 7,941

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Hampton Inn Winston-Salem - I-40 / Hanes Mall
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